Staffing Manager

SIGMA HomeCare•Bloomfield Hills, MI

3d•Hybrid

About The Position

SIGMA HomeCare is seeking a Staffing Manager to lead internal recruitment and workforce placement operations. This position is responsible for managing external team members who coordinate Direct Care Worker (DCW) assignments to clients. You'll play a key role in ensuring our clients receive timely, appropriate care while keeping shift coverage rates high and client satisfaction strong.

Requirements

2+ years of experience in staffing, workforce coordination, or internal recruitment
Demonstrated ability to lead hiring pipelines and supervise onboarding workflows
Strong organizational skills and attention to detail
Familiarity with ATS platforms and scheduling systems
Based in or near Oakland County, MI and able to work onsite/hybrid

Nice To Haves

Experience in home care, human services, or healthcare preferred

Responsibilities

Recruit, interview, and onboard internal staff for care coordination and scheduling roles
Post and manage job ads, screen candidates, and conduct interviews
Handle onboarding compliance, document tracking, and system setup for new hires
Supervise internal staff who are responsible for aligning DCWs with client schedules
Maintain up-to-date caregiver availability logs and client preferences
Monitor responsiveness, reliability, and call-off recovery planning
Track metrics such as fill rates, time-to-hire, and staffing gaps
Collaborate with care and client services teams to forecast staffing needs
Lead weekly team huddles and provide staffing performance updates
Support accountability, training, and scheduling process improvements