Staffing Manager Floater

Evette•Dallas, TX

23h•Onsite

About The Position

The Staffing Support Manager, Floater, plays a critical role in ensuring continuity of service across the staffing team by providing coverage and support when Staffing Managers are out of office or when additional support is needed. This role is responsible for maintaining seamless client and doctor communication, supporting scheduling logistics, and stepping in to manage bookings and coverage needs. While the role is primarily support-focused, this individual will also be empowered to make decisions, confirm bookings, and negotiate rates once fully trained. The position involves stepping in during absences, managing communications, assisting with scheduling, initiating searches for open shifts, confirming bookings, exercising sound judgment, providing extended coverage, maintaining documentation, partnering with client teams, ensuring high responsiveness, and supporting overall team goals with a collaborative, solutions-oriented mindset.

Requirements

Strong organizational and time management skills with the ability to prioritize effectively
Excellent written and verbal communication skills
Ability to work independently while also collaborating within a team environment
Strong attention to detail and follow-through
Comfortable making decisions and exercising judgment after training
Ability to adapt quickly in a dynamic, fast-paced environment
Positive, proactive, and solution-oriented mindset

Nice To Haves

Prior staffing or recruiting experience preferred but not required
Bachelor’s degree preferred in Business, Communications, or related field
Prior experience in staffing, recruiting, or a similar fast-paced environment preferred

Responsibilities

Step in to support Staffing Managers during out-of-office periods, ensuring uninterrupted service to clients and doctors
Manage and respond to client and doctor communication in a timely and professional manner
Assist with scheduling logistics, including confirming shifts and managing coverage needs
Initiate and manage search efforts for open shifts when coverage is needed
Confirm bookings and negotiating rates within established guidelines
Exercise sound judgment in decision-making while maintaining alignment with company standards
Provide extended coverage support during longer absences (e.g., vacations), with increased ownership of assigned desks
Maintain accurate and timely documentation of communication and activity
Partner with client team members and account executives to ensure alignment on coverage needs
Ensure a high level of responsiveness, accuracy, and attention to detail in all interactions
Support overall team goals with a collaborative, solutions-oriented mindset
Other duties as assigned