Staffing Coordinator

Food for Thought • Lincolnwood, IL

8d • $58,000 - $75,000 • Onsite

About The Position

As our Staffing Coordinator, you will schedule employees for our Catering Events, providing accurate information regarding time, location, uniform, and expectations up to 3 months in advance. 

You will apply the principles of customer service to help build and maintain a staff of people who feel appreciated for what they do, while learning and understanding staff members’ skill sets and placing them in the best position for most potential.

You will be required to take part in a rotating on-call weekend support team, as well as supporting events on-site, as necessary. 

Requirements

• Must have conversational proficiency in English and Spanish.
• Ability to thrive when faced with a fast-paced, high-pressure environment.
• Team player, ready and willing to assist in departmental projects and emergencies.
• Ability to work empathetically to gain trust of employee base.

Nice To Haves

• Strong verbal and written communication skills.
• Proficiency in Microsoft office applications.
• Experience in the Catering and/or Customer Service Industry (valuable).

Responsibilities

• Acknowledging new events on a daily basis.
• Maintaining consistent communication with field staff.
• Distributing uniforms and/or event materials such as parking passes, location maps, venue access passes, etc.
• Sending venue security lists in accordance with venue guidelines.
• Assisting with large events by registering staff for shifts.
• Sending welcome emails or text messages to new staff members.
• Organizing field event binders and event materials, including menus, tent cards, and casual labor time sheets.
• Communicating with the sales team to collect staffing needs within 3 months in advance period.
• Managing communication between Event Supervisors and Managers, on high volume of staff for potential areas of concern throughout the year.
• Working with a sense of urgency to manage and address last-minute staffing related alterations, stemming from changes in event parameters and needs.
• Participating in forecasting of labor needs so that staffing needs that are not fulfilled by Food for Thought members are fulfilled by third party partners.
• Scheduling training for new hires ensuring staff completes compulsory event rotation.

Benefits

• Health, Dental and Vision Insurance
• Accident Insurance & Critical Illness Insurance
• Parental Leave
• 401K Retirement Plan
• Workplace Meal Plan
• Career advancement opportunities
• FFT University - Classes and training designed to enhance your skills in life and on the job and cultivate new ones.
• Referral Programs
• Employee Discounts (Pet Insurance, Entertainment, Travel, and much more.)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed