Staffing Coordinator - Northwest Community Hospital- Days and Evenings

Endeavor Health • Arlington Heights, IL

2d • Onsite

About The Position

The Staffing Coordinator, reporting to the Director, is responsible for assessing and changing daily schedules as needed, facilitating the maintenance of complete schedules, and resolving daily staffing challenges using advanced scheduling software. This role involves tracking and updating employee demographics, including skills, certifications, point of care testing (POCT), and departmental data associated with staffing, as well as providing accurate record-keeping of employees’ actual hours worked for appropriate payment. The coordinator assesses immediate and projected staffing needs, assigning appropriate and available staffing resources based on budgeted workload statistics and patient census. They interface with unit leadership and Clinical Care Coordinators to proactively adjust scheduling to changing volumes and maintain real-time information in the scheduling system. Key duties also include facilitating schedule balancing, processing call-offs and self-scheduling requests, and managing various schedule changes, leave of absences, and employee availability updates. They are responsible for entering and updating certification and licensure information, recording orientation schedules, and creating new hire and holiday staffing schedules. The coordinator responds to scheduling inquiries and adheres to all Northwest Community Hospital standards, policies, and procedures. Endeavor Health is a fully integrated healthcare delivery system serving over 4.2 million residents across six northeast Illinois counties, with more than 25,000 team members and 6,000 physicians across 300+ ambulatory locations and eight acute care hospitals, all recognized as Magnet hospitals. The organization is committed to fostering a culture of connection and belonging, encouraging employees to achieve career goals and maximize their professional potential, and providing reasonable accommodation to individuals with disabilities.

Requirements

• High School Diploma
• Minimum of one year of scheduling experience in an automated call-center environment required

Nice To Haves

• Previous healthcare staffing experience preferred.

Responsibilities

• Assessing and changing daily schedules as needed.
• Facilitates maintenance of complete schedules and resolves daily staffing challenges through the use of advanced scheduling software.
• Responsible for tracking and updating employee demographics including skills, certifications, point of care testing (POCT) and departmental data associated with staffing.
• Provides accurate record keeping of employees’ actual hours worked to assist with appropriate payment to employees.
• Responsible for the assessment of immediate and projected staffing needs and assignment of appropriate and available staffing resources for departments, based on budgeted workload statistics and coverage count reports in conjunction with current and planned patient census.
• Interfaces with unit leadership and Clinical Care Coordinators to maintain awareness of staffing level issues to proactively adjust scheduling to changing volumes within schedule deadlines.
• Maintains updated real-time information in the advanced scheduling system to allow for efficient scheduling of personnel.
• Facilitates schedule balancing by job, FTE status and shift.
• Receives call-offs and reviews self-scheduling shift requests.
• Inputs and edits schedule changes, swaps, PTP requests, leave of absences and other changes which affect employee availability including exception sheet edits for each assigned department and within scheduling deadlines.
• Enters and updates, certifications,), and licensure information into the advanced scheduling system.
• Records orientation schedules, new employee availability and transfers.
• Assists units with upcoming employee licensure and certification renewal timing updates, as requested.
• Creates all new hire schedules and holiday staffing schedules for all departments.
• Responds to questions from units and staff regarding scheduling issues, employee demographics, skills, certifications, licensure and scheduling system functionality, escalating issues to Administrative Director of Behavioral Health as appropriate.
• Adheres to all Northwest Community Hospital standards, policies and procedures.

Benefits

• Eligibility for our Annual Incentive Plan, which offers the potential to earn a certain percentage amount of your base salary based on organizational performance. (For AIP eligible positions)
• Premium pay such as shift, on call, holiday and more based on an employee’s job (For eligible positions)
• Incentive pay for select positions
• Opportunity for annual increases based on performance
• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program
• Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees