Staffing Coordinator

Stamford Health•Stamford, CT

About The Position

The Staffing Coordinator is responsible for ensuring adequate coverage in accordance with clinical and staffing requirements for each department under Patient Care Services. This position is accountable for appropriate schedule management, including maintenance of a balanced and accurate schedule, and works in collaboration with nursing leadership to manage coverage on nursing units and maintain accurate time and attendance records in Kronos. MAJOR ACCOUNTABILITIES/CRITICAL RESPONSIBILITIES: Utilize Kronos for schedule maintenance including facilitating the open and close of self-scheduling periods for all departments, maintain daily staffing assignments, proactively fill open shifts for designated departments, provide entry of PTO for all callouts, and fulfill other related requests as needed. Utilize Kronos to maintain accurate time and attendance timecard records including reconciliation of overtime, unscheduled shifts, and other related data. Knowledge of clinical requirements for various departments under Patient Care Services to identify staffing needs and appropriate solutions Communicate directly with clinical personnel to proactively fill open shifts for departments under Patient Care Services in a manner that is equitable and fiscally responsible. Escalate known short-term and long-term staffing needs to the Nurse Manager/Assistant Nurse Manager and Clinical Director when alternative staffing coverage methods may be required. Manage daily assignment of clinical personnel, including all Float Pool personnel, based on unit needs including coverage for callouts, vacant shifts, and census. Timely distribute Staffing Assignment twice daily via email to Nursing Leadership Coordinate interdepartmental daily Flash Rounds to highlight unit census, discharges, admissions, transfers, staffing needs, and floating assignments. Receive and document all callouts in the Absence Log and provide information to nursing leadership as needed, ensuring call outs are reported to unit. Maintain the Patient Observation Log daily in Excel for all assigned sitters throughout nursing departments. Assist in rotating of sitters as outlined in Nursing Procedures Maintain oversight of Discharge Suite o Ensure adequate coverage of Discharge Suite schedule. o Ensure Discharge Suite log is completed within 24 hours. o Staffing Coordinators to assist in Discharge Suite Coverage- Accept all patients brought into the Suite, assist in retrieval of patients from units, attend to patient’s needs while in the Suite, facilitate rides home, assist patients to the car. Attend continuing education and department specific training and education programs. Ability to think critically and analytically, and function independently to ensure decisions are made within allotted time limits. Demonstrate professional behaviors as outlined in the Stamford Hospital Service of Excellence Standards and complies with organizational policies and procedures.

Requirements

High School diploma or GED required
Associate Degree or 2 years work experience in related area strongly preferred
Current knowledge of Microsoft Office applications is required
Prior experience with Kronos (or a related system), scheduling, and payroll management is strongly preferred
Must have excellent interpersonal, communication, and organizational skills
Required to assess complex details to prioritize and problem solve
Adapt to changing priorities and requests

Responsibilities

Utilize Kronos for schedule maintenance including facilitating the open and close of self-scheduling periods for all departments, maintain daily staffing assignments, proactively fill open shifts for designated departments, provide entry of PTO for all callouts, and fulfill other related requests as needed.
Utilize Kronos to maintain accurate time and attendance timecard records including reconciliation of overtime, unscheduled shifts, and other related data.
Knowledge of clinical requirements for various departments under Patient Care Services to identify staffing needs and appropriate solutions
Communicate directly with clinical personnel to proactively fill open shifts for departments under Patient Care Services in a manner that is equitable and fiscally responsible.
Escalate known short-term and long-term staffing needs to the Nurse Manager/Assistant Nurse Manager and Clinical Director when alternative staffing coverage methods may be required.
Manage daily assignment of clinical personnel, including all Float Pool personnel, based on unit needs including coverage for callouts, vacant shifts, and census. Timely distribute Staffing Assignment twice daily via email to Nursing Leadership
Coordinate interdepartmental daily Flash Rounds to highlight unit census, discharges, admissions, transfers, staffing needs, and floating assignments.
Receive and document all callouts in the Absence Log and provide information to nursing leadership as needed, ensuring call outs are reported to unit.
Maintain the Patient Observation Log daily in Excel for all assigned sitters throughout nursing departments. Assist in rotating of sitters as outlined in Nursing Procedures
Maintain oversight of Discharge Suite o Ensure adequate coverage of Discharge Suite schedule. o Ensure Discharge Suite log is completed within 24 hours. o Staffing Coordinators to assist in Discharge Suite Coverage- Accept all patients brought into the Suite, assist in retrieval of patients from units, attend to patient’s needs while in the Suite, facilitate rides home, assist patients to the car.
Attend continuing education and department specific training and education programs.
Ability to think critically and analytically, and function independently to ensure decisions are made within allotted time limits.
Demonstrate professional behaviors as outlined in the Stamford Hospital Service of Excellence Standards and complies with organizational policies and procedures.