Staffing & Community Engagement Manager (Yankee Stadium)

Legends Global • New York City, NY

9h • $70,000 - $80,000 • Onsite

About The Position

The Staffing & Community Engagement Manager is responsible for the coordination of staffing, new hire processing, and timekeeping functions with oversight from the Director of Human Resources. The position is heavily responsible for the recruitment and staffing of part-time seasonal staff, and consistently finding new and creative ways to attract hourly employees including partnerships with local community organizations, colleges/universities, etc. He/she develops and maintains strong partnerships with management and ensures that the day-to-day administration of HR tasks are aligned with business needs. The Staffing Manager is also responsible for building proactive recruitment plans to ensure the venue is consistently staffed with strong hourly level talent to meet targeted staffing levels.

Requirements

• Bachelor’s Degree from a four-year College or University preferred.
• Union negotiation, grievance and relationship maintenance experience required.
• 4+ years of varied human resources and/or staffing experience, preferably in a high-volume environment.
• Excellent customer service
• Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization
• Strong interpersonal skills; can effectively communicate and relate to all levels within and outside the organization; creates and builds positive and productive relationships
• Responds quickly and effectively to changing trends and circumstances; embraces change and welcomes fresh perspectives; learns from past mistakes and adjusts accordingly
• Ability to manage appropriate steps to get projects completed; has strong abilities to organize people and processes; can create a plan for resourceful workflow
• Can manage people and resources to get projects completed; has a strong ability to multi-task and keep order.
• Detail Oriented and has the ability to work independently and/or in a team environment
• Strong verbal and written communication skills
• Must have computer skills: Microsoft Word, Excel and PowerPoint.
• Must be flexible to work extended hours due to business requirements including late nights, weekends and holidays.
• Experience in a union work environment preferred.
• Must have sufficient mobility to perform tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time
• Must be flexible to work extended hours due to business requirements including late nights, weekends and holidays including all games and major stadium events.
• Must have the ability to lift, push, pull approximately 25lbs
• Must be able to stand and/or walk for up to 10 hours during a single shift, while navigating ramps, stairs and elevator

Responsibilities

• Reviewing of applications and resumes and scheduling interviews with hiring managers for final hiring decisions
• Processing new hire paperwork, onboarding & submissions of all background check and drug screen processes.
• Build and maintain relationships with all surrounding communities and employment agencies.
• Partnering with operators to determine appropriate in-season and out of season staffing levels
• Partner with operations teams to create staffing plans to include labor costs and targeted levels.
• Assist with scheduling part-time seasonal staff for all events.
• Interact with staff and resolve low level/tier-1 staffing and employee relations issues. Escalate issues to HR Associate and HR Director as needed.
• Assists with and further develop event day employee “check-in” processes and procedures.
• Developing and implementing new staffing techniques to bring in a better quality and quantity of staff
• Explaining all program details, meeting with prospective new employees and scheduling them for training classes, event days, and other programs as needed
• Assist with conducting new hire orientation and other operational functional training
• Professionally represent Legends with high integrity in community and industry organizations and events.
• Work collaboratively and positively with all operations and functional teams to provide a superior experience for our employees and guests.
• Ensure compliance with Legends Operating Standards and HR policies to maintain brand integrity
• Develop a staffing plan considering evolving business needs.
• Attract, select, onboard and retain a high performing, diverse workforce
• Partner with Customer Service Manager to execute and elevate employee check-in process
• Other duties as assigned

Benefits

• Competitive salary range of $70,000 - $80,000 commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager