Staff VP Experience and Tech Product

Elevance Health•Indianapolis, IN

17h•Hybrid

About The Position

Elevance Health is a Fortune 20 company dedicated to redefining the future of healthcare through its Digital Platforms and Artificial Intelligence Office (DPAIO). This office is responsible for building platforms, data infrastructure, and AI-powered experiences to modernize healthcare delivery. The Staff VP Experience and Tech Product will serve as the enterprise leader, responsible for building, scaling, and operationalizing the Technology Product discipline. This high-impact, execution-oriented role focuses on embedding product thinking into platform design, delivery, and governance. Reporting to the DPAIO executive team, this leader will drive platform reuse, reduce internal friction, modernize digital workflows, and deliver measurable value to achieve Elevance Health's product transformation strategy. This position is a strategic execution mandate, accountable for developing frameworks, operating models, and internal capabilities that can scale across diverse business lines and technology environments within Elevance Health.

Requirements

BA/BS degree in Information Technology, Computer Science or related field of study.
Minimum of 12 years of experience leading enterprise digital and/or product development business transformations work including large programs and multi-disciplinary teams partnerships such as leading technology teams and/or cross functional project (technology and operations) teams, significant large-scale project management; or any combination of education and experience, which would provide an equivalent background.

Nice To Haves

12+ years of digital product leadership in complex, matrixed organizations, with a track record in platform strategy and enterprise enablement.
Proven success building and leading cross-functional product organizations focused on platform adoption, reuse, and internal experience uplift.
Experience in product lifecycle management, Agile delivery, user-centered design, and product analytics.
Demonstrated experience with platform modernization, decommissioning, and large-scale transformation programs.
Experience in highly regulated environments such as healthcare, insurance, or financial services preferred.
Exceptional executive presence, communication, and influencing skills.

Responsibilities

Define and drive the enterprise digital product strategy across shared platforms (e.g., Sydney, Horizon, Unified Workbench).
Champion the platform-first operating model, built on “build once, serve many,” product lifecycle governance, and outcome-driven prioritization.
Translate strategic platform intent into measurable OKRs aligned with enterprise outcomes: trust, affordability, cost-to-serve, growth, and health equity.
Lead quarterly roadmap reviews, platform investment forums, and prioritization rituals in alignment with enterprise planning and LOB partner needs.
Activate a Unified Workbench strategy for internal teams, improving cross-functional workflows and internal experience at scale.
Operationalize decommissioning of legacy systems, working across architecture, engineering, and operations.
Build reusable components, shared services, and design patterns to accelerate time-to-market while ensuring governance and interoperability.
Partner with AI/ML and data platform leads to embed intelligent guidance, automation, and decision support within core platforms.
Stand up the Tech Product Office, including its structure, operating model, metrics, and product development standards.
Lead a cross-functional Tech Product Council to rationalize investments, align priorities, and govern platform adoption across LOBs.
Codify product management capabilities across Elevance Health, including journey-based prioritization, impact-based OKRs, and experience instrumentation.
Launch training programs to build internal fluency in product thinking, design systems, and connected experience delivery.
Collaborate deeply with Strategy, GCIO, LOB CEOs, Clinical, Marketing, and Digital Business Owners to define shared goals and roadmap alignment.
Lead cross-functional squads across Product, UX, Engineering, and Delivery to ship scalable, compliant, and high-performing platforms.
Partner with Finance and Resource Planning teams to establish sustainable capacity models and investment frameworks.
Build and scale a high-performing team of product strategists, enablement leads, and experience architects.
Create a culture of bold experimentation, psychological safety, and shared accountability.
Serve as an executive sponsor for change management and culture shift initiatives that move Elevance from project to product orientation.