Role summary: The (USA) Staff, Technical Program Manager leads the planning and execution of multiple complex technology programs, ensuring alignment with strategic objectives and managing cross-functional dependencies. This role involves defining deliverables, schedules, and critical paths while driving clarity and collaboration among engineering teams. The position requires expertise in system design, cloud infrastructure, and operational excellence frameworks to deliver scalable, high-quality solutions. The manager proactively communicates progress and risks, negotiates priorities, and implements continuous improvements to optimize program outcomes and support business goals within a dynamic environment. About the team: The team leads complex last mile delivery programs, ensuring seamless coordination across multiple stakeholders and technology platforms. They apply advanced program management techniques to define goals, manage dependencies, and drive timely execution aligned with strategic priorities. Focused on operational excellence, the team leverages data-driven insights and innovative solutions to optimize delivery outcomes. Collaboration and clear communication are key to resolving challenges and aligning cross-functional efforts. This group is committed to continuous improvement, adopting best practices and tools to enhance efficiency and deliver high-quality results that support the company’s mission and customer satisfaction.
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Job Type
Full-time
Career Level
Mid Level