Staff Technical Program Manager

Workiva Inc.

19h•$129,000 - $207,000

About The Position

As a Staff Technical Program Manager at Workiva, you'll play a pivotal role in our cross-departmental programs, shaping the future of our product development and strategic initiatives, and driving important GTM initiatives. Your role is about more than just managing programs; it's about inspiring collaboration, mediating conflicts, and ensuring our projects deliver tangible results. Join our inclusive team, where excellence knows no bounds!

Requirements

An undergraduate degree or equivalent combination of education and experience in a related field
6+ years of project/program management or similar experience

Nice To Haves

PMI certification (e.g., PMP, PMI ACP, or PRINCE 2), Certified Scrum Master (CSM) certification, and/or proficiency with Jira Agile are a plus
A robust grasp of the product development life-cycle.
Experience taking new solutions and product capabilities to market in a SaaS environment
Understanding of the SaaS market in relation to program management
A passion for collaboration, spending the majority of your time communicating, collaborating, and coordinating cross-functionally.
Strong assessment skills, with the ability to evaluate wants vs. needs and negotiate prioritization effectively
Proficiency in technical concepts and system architecture.
The flexibility to navigate from the big picture to details while managing complex cross-functional projects, often with tight deadlines
Solid project leadership skills, combined with business acumen, excellent communication skills, and analytical capabilities.
The ability to understand complex concepts, solve problems, and present effective business solutions and recommendations objectively
Strong leadership, prioritization, organization, communication, and interpersonal skills (verbal, presentation, written)
The ability to thrive in a fast-paced, unpredictable environment.
The capacity to interact with and influence various levels of an organization, both technical and non-technical, demonstrating strong relationship management skills

Responsibilities

Deliver Success: Lead the charge in delivering program success across the full product development lifecycle, including launch/GTM, and driving projects forward within the program
Metrics and Feedback: Regularly gather and report on project/program metrics, seeking feedback to improve our progress updates
Dependency Management: Coordinate and oversee dependencies, collaborating with teams to ensure project success and accelerate milestones
Program Reviews: Conduct regular program/project reviews with leaders, providing status updates and recommending actions for success
Collaboration Champion: Foster collaboration at all levels—up, sideways, and down to the project level
Program Assessment: Work closely with stakeholders to determine program success and plan for the implementation of successful programs while discontinuing unsuccessful ones
Innovation Culture: Support the cultivation of a culture of innovation and continuous improvement
Strategic Execution: Focus on executing our strategy, delivering benefits, and realizing our strategic goals through the design, planning, and delivery of strategic initiatives
Change Agent: Drive change by promoting business agility, communicating effectively, and institutionalizing a culture of adaptability
Conflict Resolution: Mediate and resolve conflicts within the program, ensuring smooth collaboration
Cross-functional leadership: Partner closely with colleagues and stakeholders to lead, assist, or stay informed about collaborative programs and initiatives that have the potential for broad-scale impact
Building Relationships: Network with stakeholders to build cross-functional relationships that help shape, define, and execute our strategies and initiatives