Staff Technical Product Manager-CPQ

GE HEALTHCARE•Wauwatosa, WI

62d•Hybrid

About The Position

This role is responsible for owning and executing the Apttus roadmap for large deals W2W process, clone & revalidate, acquisitions and being the liaison to the USCAN commercial business to create rapport with the sales team and identify UX opportunities and problem statements to enhance and resolve. You will deliver key regional and global initiatives to drive global best practices, enhanced user experience and enabling strategic business outcomes. You will be the primary interface between the commercial and engineering entities to understand business needs, advise on solutions and translate needs into technical requirements. Seeing these initiatives through to completion, ensuring adoption, continuous improvement and benefit realization. GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Requirements

Degree in Business, Information Systems, Information Technology or similar subjects with a minimum of 3+ years of experience in CRM/CPQ
Experience in project management and delivering complex projects
Experience working with CRMs and/or CPQs, ideally Salesforce and Apttus
Experience working within the commercial or IT organization, preferably both

Nice To Haves

Previous experience with Apttus and/or Salesforce
Ability to lead and emanate transparency, high standards and culture
Strong technical and commercial mindset
Experience working with Rally and ideally writing and maintaining user stories/requirements

Responsibilities

Responsible for key quoting processes globally such as large deals, clone & revalidate and acquisitions
Partner closely with the USCAN org to get a pulse of ongoing sentiment and improvement opportunities, as well as jumping on any rising issues to help resolve in a timely manner before escalation
Own the product roadmap and backlog, identifying priorities and managing stakeholder expectations
Identify opportunities to deliver business outcomes to global, regional and commercial teams through global best practices and knowledge sharing
Translate regional and global strategic needs into epics/features in the roadmap and facilitate trade-offs for priorities
Understand as-is process and work with business SMEs to define and drive gold standard to-be process
Translate commercial requirements into detailed user stories in Rally and clearly communicate and groom with engineering
Once requirements are defined, you will be responsible for user testing, acceptance/sign off, implementation, adoption and continuous improvement
Defining, measuring and monitoring KPIs/success criteria of key initiatives and aligning strategy to achieve criteria if they are not being met
Responsibility for UI/UX and user journey throughout your space and collaborating horizontally across interlocks
Promote, define and drive standard work with all stakeholders
Become SME and POC for quoting interlocks and integrations