Staff Systems Administrator

Bluestaq External•Colorado Springs, CO

51d•$90,000 - $120,000

About The Position

At Bluestaq, mission success depends on systems that are secure, reliable, and always ready. As a Staff Systems Administrator, you'll be part of the team that keeps our enterprise software running at peak performance-whether it's hosted in the cloud or on-premises. You'll maintain, monitor, and troubleshoot critical applications, networking components, and system infrastructure to prevent downtime and protect against cybersecurity risks. Your work will power everything from software deployments to automation improvements, ensuring our teams and clients have the tools they need, when they need them. Supporting 24/7 operations, you'll play a pivotal role in safeguarding uptime, accelerating innovation, and strengthening the technical backbone that drives Bluestaq's most important missions. As a Staff Systems Administrator, you will be charged with the primary responsibility for maintaining and supporting the integrity of our system networks by providing technical support and configuration management. The ideal Staff Systems Administrator on the Bluestaq team is a customer-service-driven, professional person who can manage day-to-day operations and provide tech support to system end-users.

Requirements

Willing to support 24/7 operations and shift work.
Proficient understanding of Linux systems administration.
Experience using cloud identity and access management tools.
Advanced knowledge of system vulnerabilities and security issues.
Experience with troubleshooting and debugging skills, with a passion and curiosity for problem-solving and investigation.
Strong collaboration skills, working across multiple teams and sharing knowledge.
Demonstrated experience mentoring or coaching team members, sharing knowledge, and supporting professional development.
Hands-on experience with Atlassian tools such as Confluence and Jira.
Foundational networking knowledge.
Experience with help desk service systems and processes.
Experience with cloud-based concepts and the AWS component stack.
Advanced ability to resolve routine issues and problems.
CompTIA Security+ certification as required by DoD Directive 8140/8570.01-M.
8+ years of systems administration/information technology experience with an Associate degree OR a High School Diploma/GED with 2 additional years of experience beyond the minimum required may be substituted in lieu of a degree.
This position requires an active Clearance and the ability to maintain it. To be eligible for a security clearance, US Citizenship is required, and an employee must agree to participate in a background screen and credit check. Eligibility for a SAP Clearance will be assessed as part of the onboarding process or based on programmatic needs.

Responsibilities

Maintain and support the integrity of our system networks by providing technical support and configuration management.
Perform daily maintenance, monitoring, troubleshooting applications, networking problems, and systems issues on both cloud-hosted and on-premises platforms to ensure our enterprise software is functioning smoothly.
Provide responsive, solutions-oriented support to system users, helping them resolve technical issues and ensuring they have reliable access to tools and systems.
Partner closely with Bluestaq's core teams to troubleshoot, share knowledge, and ensure smooth integration and collaboration across the organization.
Perform software and computer installations and upgrades, routine automation, cybersecurity risk mitigation, and technical support
Collaborate closely with stakeholders and system users to understand and address challenges for improved system performance and organizational effectiveness.
Proactively seek clarification and ask questions when needed.
Influence others positively.
Facilitate mentorship.
Apply systems administration skills and knowledge to creatively approach new problems.
Communicate the scope and state of work effectively.
Proactively identify issues and anticipate potential roadblocks.
Seek clarification and ask questions thoughtfully.
Find the right balance between persevering on a problem and seeking help when needed.
Take responsibility for personal development and display a growth mindset.
Independently prioritize and escalate unforeseen issues as needed.
Display a strong sense of ownership for ensuring the system is available 24/7.