AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test & Evaluation, Program Mission Support, Engineering & Analysis, and Training. This position is on site, Monday – Friday from 11am to 7pm, at a medical system testing facility in Chantilly VA. Responsibilities Support engineering solutions and provide hands-on customer support Engage face to face and virtually with end users on solving a variety of technical challenges Coordinate with DHA system admin personnel to ensure that remotely provided services (e.g., SCCM, Active Directory, etc.) are properly configured and deployed. Support AoAs in infrastructure modernization and automation Serve as a stakeholder for hosting test events at a Government medical testing lab Verify conduct of patches, upgrades, and modifications of MS Windows and Linux systems Establish and maintain procedural documentation and KB articles and share knowledge through training and mentorship of team members Work with a team of driven, supportive and highly skilled professionals. Support customer tickets in a lab environment Account management and group policy experience using MS Active Directory Analyze AD Group Policy Objects (GPO) and settings Analyze ACAS scan results and interpret DoD STIGs in coordination with Cyber Security staff Ability to prioritize and manage tasks to accomplish goals on a given timeline Experience managing and mitigating system security risks Virtualization experience using VMware / vSphere Ability to provide general technical support for both hardware and software
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
1,001-5,000 employees