STAFF SERVICES MANAGER I

State of California•Sacramento, CA

45d•Hybrid

About The Position

Would you like to be part of a close-knit team while ensuring health plan members have access to equitable, high-quality, timely, and affordable health care within a stable health care delivery system? Then this job is for you. The Staff Services Manager I (SSM I) is responsible for providing management, direction, and supervision to the professional, technical and clerical staff supporting the operations of Office of Technology and Innovation (OTI). The SSM I demonstrates experience and expertise in staff services functions and personally performs the most difficult and complex work associated with the Unit's procurements, contracts, personnel, fiscal and budget functions. Further, the incumbent is responsible for review and evaluation of each area of work performed by each staff member in the OTI Administration Unit. These services support the health care delivery system by ensuring the DMHC's program units have the resources, services and tools required to fulfill their duties on a day-to-day basis. Come join the Department of Managed Health Care and become a state civil service trail blazer as a Staff Services Manager I for the OTI Administrative Support Unit! We have grown a strong community for our diverse workforce even in a remote environment by having deep and necessary conversations on diversity, equity, inclusion and belonging, through our respective teams, book club, and committees while leveraging modernized technology tools to balance and allow for informal "water cooler" style conversations. This has resulted in an environment of trust and confidence building to effectively perform in our jobs and make decisions that allow us to reflect on the communities that we serve through our mission. We proudly provide the flexibility people are looking for to maintain a true work-life balance! Join a village of people who are transforming state government!

Requirements

Minimum Requirements can be found in the Class Specification.
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered.
Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
The Statement of Qualifications (SOQ) is a MANDATORY requirement to apply for this position.
Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your high school transcripts or college/university transcript(s). Unofficial transcripts may be accepted during the application process; however, submission of official transcripts may be required prior to appointment.

Nice To Haves

Demonstrates leadership and management skills, with the ability to organize and direct workload for analytical and administrative staff
Information Technology Contract and procurement experience
HR/Personnel and Budget experience
Experience reviewing and editing other people's work
Ability to think strategically and assess issues quickly to identify the best possible solution
Ability to communicate well both orally and in writing
Ability to adjust to shifting priorities and meet stated deadlines
Service oriented with good interpersonal skills and excellent customer service
Ability to exercise a high degree of initiative, independence and flexibility
Excellent attendance and dependability
Ability to effectively work under pressure

Responsibilities

Providing management, direction, and supervision to the professional, technical and clerical staff supporting the operations of Office of Technology and Innovation (OTI).
Demonstrates experience and expertise in staff services functions and personally performs the most difficult and complex work associated with the Unit's procurements, contracts, personnel, fiscal and budget functions.
Responsible for review and evaluation of each area of work performed by each staff member in the OTI Administration Unit.
Ensuring the DMHC's program units have the resources, services and tools required to fulfill their duties on a day-to-day basis.

Benefits

We proudly provide the flexibility people are looking for to maintain a true work-life balance!
Effective July 1, 2025, the California Department of Human Resources (CalHR) implemented the temporary Personal Leave Program 2025 (PLP 2025). PLP 2025 directs that each employee receive a temporary reduction in pay in exchange for PLP 2025 leave credits. The temporary salary reduction percentage and the number of PLP 2025 leave credits are based on the position's associated bargaining unit. The salary range(s) included in this job advertisement do not include the temporary salary reduction.
Benefit information can be found on the CalHR website and the CalPERS website.

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