Staff Program Planner

Shift 4 Payments Inc.•Tampa, FL

49d

About The Position

Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com. The Program Planner plays a critical role in supporting Shift4's Project Management Office (PMO) by assisting with planning, scheduling, reporting, and portfolio-level analysis. This role ensures programs and projects are delivered on time, within scope, and with complete transparency to leadership. The Program Planner partners with cross-functional teams and leadership to drive alignment, manage risk, and maintain operational discipline across initiatives.

Requirements

2+ years of project planning, consulting, or business intelligence experience.
Strong organizational skills with exceptional attention to detail.
Experience with project scheduling tools such as Smartsheet or Monday.com.
Strong written and verbal communication skills, with ability to engage both technical and non-technical stakeholders.
Ability to multitask, problem-solve independently, and adapt in a fast-paced environment.
Demonstrated initiative and sound judgment in managing risks and escalations.

Nice To Haves

Experience in Financial Technology (FinTech) and/or Payments.
Familiarity with Agile or other project management methodologies.
Prior experience supporting corporate programs or cross-functional projects.

Responsibilities

Develop and maintain accurate schedules using Smartsheet, Monday.com, and other PMO tools.
Monitor progress, analyze impacts to milestones, and generate critical path analyses.
Support project Go-Live readiness and Day 1 activities.
Create and maintain trackers, meeting minutes, change controls, closure reports, and other artifacts.
Deliver accurate and timely reports to leadership, escalating risks/issues when appropriate.
Maintain comprehensive documentation that supports decision-making and compliance.
Monitor scope, schedule, and budget for variances.
Proactively identify risks and issues, escalating with sound judgment.
Support root cause analysis and corrective action tracking.
Coordinate across departments to align deliverables and dependencies.
Ensure interdependencies are managed to maintain program cohesion.
Foster strong stakeholder engagement and clear communication.
Support financial reporting and portfolio-level analysis.
Track program performance metrics and progress against objectives.
Provide tools and dashboards (spreadsheets, diagrams, process maps) to improve visibility.