Staff Program Manager

Onto Innovation

1d•$144,000 - $216,000

About The Position

Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain helps our customers solve their most difficult yield, device performance, quality, and reliability issues. Onto Innovation strives to optimize customers’ critical path of progress by making them smarter, faster and more efficient. Job Summary & Responsibilities Onto Innovation's team is searching for an organized professional for the spares planner to lead various projects to enhance overall operation of service supply chain. The spares planner will own the inventory project management and E&O Reserves management. The spares planner will engage with IT to develop and manage the reporting of Spares Fulfillment metric and will own the management of regional miss analysis in collaboration with regional CSL lead. The spares planner will work several functional teams to manage and coordinate interrelated projects to ensure they benefit one another and meet SBU objectives. The spares planner will develop detailed project plans that outline the scope, objectives, timelines, and resources required for successful project execution. Own and be principal driver for DFS with attention to overall product reliability and cost of service. Own identifying Voice of Business, gathering requirements from various service teams to drive design improvements for serviceability, both hardware and software Own working with and driving cross functional PLC members from Engineering (HW & SW), Manufacturing, Technical Product Support (TPS) during product design and development. Own defining and delivering Field Replaceable Units, tooling (HW & SW) diagnostics, and product technical certification, inclusive of training TPS and Field Service engineers. This will include reviewing Engineering documentation and drafting service operating procedures and checklists. Work on Continuous Improvement Projects to address product reliability issues, optimize Install & Warranty costs and overall product Cost of Service. This will include ownership of Out of Box Quality process, Change Control Board process. Travel to support field activities like New Product install/support and lend support to TPS and Ramp teams as required. This will require learning and developing hands-on technical expertise with travel up to 25% of the time. Work on any other tasks, duties or projects as assigned by management.

Requirements

Ability to work with variety of technologies, including optics, robots, electronics, and software.
Demonstrated resourcefulness, initiative, and analytical abilities.
Robust System level troubleshooting experience with demonstrated problem solving ability
Ability to manage multiple competing priorities and possess a high level of discipline while displaying a high degree of flexibility and professionalism.
Strong analytic and data analysis skills
Strong presentation skills and ability to provide update to senior leadership
Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts and in different situations
Build relationships with engineering, field support and other members to successfully deploy and introduce new products to market as well as successfully resolve issues
Possess good interpersonal skills and willing to work in a team environment
BS required in Physics, Electronics or Mechanical Engineering with eight years of experience or equivalent military experience in a technical field

Nice To Haves

MS in one of the above fields preferred
Minimum experience of 6 years in New Product Introduction through Product Life Cycle

Responsibilities

Lead various projects to enhance overall operation of service supply chain.
Own the inventory project management and E&O Reserves management.
Engage with IT to develop and manage the reporting of Spares Fulfillment metric
Own the management of regional miss analysis in collaboration with regional CSL lead.
Work several functional teams to manage and coordinate interrelated projects to ensure they benefit one another and meet SBU objectives.
Develop detailed project plans that outline the scope, objectives, timelines, and resources required for successful project execution.
Own and be principal driver for DFS with attention to overall product reliability and cost of service.
Own identifying Voice of Business, gathering requirements from various service teams to drive design improvements for serviceability, both hardware and software
Own working with and driving cross functional PLC members from Engineering (HW & SW), Manufacturing, Technical Product Support (TPS) during product design and development.
Own defining and delivering Field Replaceable Units, tooling (HW & SW) diagnostics, and product technical certification, inclusive of training TPS and Field Service engineers.
Review Engineering documentation and drafting service operating procedures and checklists.
Work on Continuous Improvement Projects to address product reliability issues, optimize Install & Warranty costs and overall product Cost of Service.
Ownership of Out of Box Quality process, Change Control Board process.
Travel to support field activities like New Product install/support and lend support to TPS and Ramp teams as required.
Work on any other tasks, duties or projects as assigned by management.

Benefits

competitive salaries
comprehensive benefits package designed to support you and your family
health, dental, and vision coverage
life and disability insurance
PTO
401(k) with employer match
Employee Stock Purchase Program (ESPP)
wellness initiatives
cutting-edge tools
collaborative, inclusive culture where your contributions are valued and recognized
Annual bonus opportunities and potential long-term incentives tied to both company and individual success