Staff Designer, B2B Experience

Adobe•San Jose, CA

About The Position

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The opportunity Adobe Experience Cloud powers the world’s leading enterprise marketing organizations. We help people and organizations design, deliver, and optimize exceptional customer experiences. Our B2B Design team is shaping the next generation of cross product workflows that help customers onboard, activate, and grow value across the platform. We’re looking for a Staff Designer who brings exceptional craft, systems thinking, and strategic clarity — someone who can simplify complexity, influence teams, and elevate the experience across Adobe’s B2B ecosystem. This is a role for a designer who sweats the details, designs with intent at every level, and thrives on partnership with engineering and product to create elegant, scalable enterprise experiences.

Requirements

10+ years designing complex, multi surface or enterprise products, with the ability to define and champion quality across teams.
A proven ability to drive cross product experience strategy and connect user value to business impact.
Mastery of interaction design, visual design, information architecture, and prototyping — with an eye for precision, hierarchy, and pixel level detail.
Strong communication and storytelling skills, with the ability to craft clear narratives for partners, leadership, and cross functional teams.
Demonstrated critical thinking and structured reasoning, bringing clarity to ambiguity and guiding teams through complex decision spaces.
A growth mindset and adaptability to new tools, emerging design technologies, and evolving workflows.
Deep experience with Figma, MIRO, and familiarity with other UX design tools such as Adobe Creative Cloud, and comfort working within and evolving design systems.
A portfolio showing enterprise level impact, systems thinking, and exceptional craft.

Nice To Haves

Experience with emerging AI powered tools such as Cursor, Figma Make, Lovable, or Replit.
Background in enterprise digital marketing or B2B marketing environments.
Insight into the competitive landscape for digital marketing and customer experience platforms.
Experience designing agentic or AI enhanced enterprise workflows.
Strong grounding in accessibility and inclusive design standards.
Experience designing accessible and inclusive interfaces for people with disabilities.
Understanding of applying WCAG conformance criteria in design, specifically testing comps, wireframes, and prototypes for accessibility standards.
Accessibility certifications CPACC, WAS, CPWA, or ADS from the IAAP preferred.

Responsibilities

Lead Experience Strategy & Vison Across B2B Journeys
Shape end-to-end workflows that connect products across Experience Cloud ensuring a coherent ecosystem.
Define models, frameworks, and journeys that bring clarity to multi-surface enterprise experiences.
Partner closely with product, engineering, research, and platform teams to align around clear outcomes.
Raise the Bar for Craft and Systems Quality
Produce high fidelity UI, interaction patterns, and system level designs with exceptional attention to detail.
Produce visionary concepts and system frameworks that set a high bar for the organization.
Extend Adobe’s design systems by evolving patterns and introducing new components where necessary.
Elevate visual and interaction quality across surfaces and teams.
Explore, Prototype, and Validate
Use prototypes at multiple fidelities to explore and validate design decisions.
Ground your work in user insights, research, and data.
Transform complex enterprise workflows into intuitive, efficient experiences that scale.
Lead Through Influence, Mentorship, and Collaboration
Act as a trusted partner to engineering and product, clarifying direction and accelerating decision making.
Mentor designers, strengthening craft, narrative skill, and confidence across the team.
Create alignment across partners and guide shared ownership of journey level experiences.
Shape the Foundations of Enterprise Experience
Contribute to cross org experience standards and governance.
Champion accessible, inclusive, globally scalable design practices.
Support Adobe wide initiatives that advance our multi product ecosystem.
Operational & Organizational Impact
Influence and evolve Adobe’s design processes, tools, and operational frameworks.
Champion design culture, collaboration, and standards across international and cross-functional teams.
Actively contribute to org-wide initiatives, design reviews, and design excellence programs.