Staff Consultant

Oracle•Nashville, TN

11d•$47,100 - $112,600•Onsite

About The Position

As a Staff Consultant you will be part of our Shared Resource Team (SRT) . We cultivate the professional development of our team members while inspiring a culture of collaboration, inclusiveness, community development and commitment to NetSuite’s future. You will work directly with customers who acquire the Advanced Customer Support (ACS) offering, a subscription-based managed services model. You will be responsible for helping these customers leverage the NetSuite ERP to operate their business by understanding their business processes and providing hands-on functional optimizations. The Staff Consultant will meet with customers on a regular basis to discuss business and system challenges they may be facing, to understand their definition of success with NetSuite, and to offer proactive advice on how to enhance the use of their NetSuite account. The Staff Consultant will also work closely with other internal teams, such as Technical Consulting and Account Management. Who You Are: Critical Thinker: You possess strong analytical skills and can tackle complex problems effectively. Proactive: You take initiative to support customer priorities and execute internal administrative tasks. Passionate: You are driven to build a career in ERP consulting, delivering impactful results for customers. Adaptable: You can manage multiple tasks, operate in ambiguity, and adapt to changing priorities in a dynamic environment. Communicator: You excel in building long-term relationships and ensuring customer satisfaction through effective communication. Team Player: You understand the importance of collaboration and work well with others to achieve common goals. What We Offer: Career Growth: Join a global leader offering continuous development, mentorship, and long-term career opportunities. Impact: Make a direct impact on customer success, helping them embrace cloud ERP and drive meaningful change. Team Culture: Thrive in a collaborative and inclusive environment, fostering growth and community. Competitive Package: Enjoy a competitive salary, benefits, and a supportive work-life balance. Office Culture: Role is based in our vibrant office Nashville, TN, offering a collaborative and supportive work environment.. If you are ready to take on this exciting opportunity, we invite you to apply! We are seeking individuals who share our passion for cloud ERP and are eager to contribute to our customers’ success.

Requirements

Critical Thinker: You possess strong analytical skills and can tackle complex problems effectively.
Proactive: You take initiative to support customer priorities and execute internal administrative tasks.
Passionate: You are driven to build a career in ERP consulting, delivering impactful results for customers.
Adaptable: You can manage multiple tasks, operate in ambiguity, and adapt to changing priorities in a dynamic environment.
Communicator: You excel in building long-term relationships and ensuring customer satisfaction through effective communication.
Team Player: You understand the importance of collaboration and work well with others to achieve common goals.

Nice To Haves

Finance, Accounting or Business-related degree, or comparable experience in accounting or business operations roles.
2-3 years of consulting, accounting, or business process optimization experience.
External customer facing experience is valued.
Proven experience in defining solutions to business process requirements.
Strong communication skills, with the ability to convey complex ideas clearly to customers and team members.
Advanced proficiency in English (both written and verbal).
Passion for driving customer satisfaction and building long-term relationships.
Knowledge of ERP or CRM systems (such as Oracle Fusion, HCM, Salesforce, SAP, NetSuite, Dynamics 365) is highly desirable.

Responsibilities

helping these customers leverage the NetSuite ERP to operate their business by understanding their business processes and providing hands-on functional optimizations
meet with customers on a regular basis to discuss business and system challenges they may be facing, to understand their definition of success with NetSuite, and to offer proactive advice on how to enhance the use of their NetSuite account
work closely with other internal teams, such as Technical Consulting and Account Management

Benefits

Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance