Staff Business Systems Analyst
About The Position
Role Overview: You don’t just design systems, you shape how businesses sell, scale, and succeed. As a Sales Cloud Solution Architect, you’ll lead end-to-end Salesforce architecture, driving high-impact CRM solutions across quoting, CPQ, AI-powered automation, and customer lifecycle management. You’ll work hands-on with stakeholders to turn complex requirements into scalable, integrated solutions, while influencing strategy, improving data flows, and embedding AI into go-to-market processes. If you thrive in enterprise architecture, system integration, and building high-performance Salesforce ecosystems—this is where you make your mark. Here’s a breakdown of what you’ll do: Design and deliver scalable Salesforce Sales Cloud architectures, covering CPQ, automation, and customer lifecycle workflows. Lead end-to-end solution design, from requirements gathering through to deployment and optimization. Integrate Salesforce with enterprise platforms (ERP, data warehouses, middleware) using APIs and tools like MuleSoft or Boomi Drive AI and automation initiatives across sales and commercial operations to improve efficiency and insights. Define data models, governance standards, and best practices for performance, security, and scalability. Mentor developers and admins while guiding cross-functional teams through successful delivery
Requirements
- Strong experience as a Salesforce Solution Architect / Technical Architect with deep expertise in Sales Cloud
- Proven track record delivering large-scale Salesforce implementations in complex, integrated environments.
- Solid knowledge of CPQ, CLM, Quote-to-Cash (QTC), and CRM process design
- Hands-on experience with Salesforce integrations (REST/SOAP APIs, middleware like MuleSoft, Boomi, or Informatica)
- Strong understanding of data modeling, automation (Flows, Apex), and platform architecture best practices
- Ability to translate business requirements into scalable technical solutions and influence senior stakeholders.
- A proactive, self-starting mindset with strong communication and problem-solving skills
Nice To Haves
- Experience with Einstein AI, Agentforce, or AI-driven Salesforce features
- Salesforce certifications (Sales Cloud Consultant, Application Architect, System Architect)
- Exposure to tools like Snowflake, NetSuite, or modern data platforms
- Experience with LWC, Visualforce, or advanced Apex development
- Background in data governance, analytics, or master data management
Responsibilities
- Design and deliver scalable Salesforce Sales Cloud architectures, covering CPQ, automation, and customer lifecycle workflows.
- Lead end-to-end solution design, from requirements gathering through to deployment and optimization.
- Integrate Salesforce with enterprise platforms (ERP, data warehouses, middleware) using APIs and tools like MuleSoft or Boomi
- Drive AI and automation initiatives across sales and commercial operations to improve efficiency and insights.
- Define data models, governance standards, and best practices for performance, security, and scalability.
- Mentor developers and admins while guiding cross-functional teams through successful delivery
Benefits
- Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
