Staff Business Systems Analyst
About The Position
You don’t just design systems, you shape how businesses sell, scale, and succeed. As a Sales Cloud Solution Architect, you’ll lead end-to-end Salesforce architecture, driving high-impact CRM solutions across quoting, CPQ, AI-powered automation, and customer lifecycle management. You’ll work hands-on with stakeholders to turn complex requirements into scalable, integrated solutions, while influencing strategy, improving data flows, and embedding AI into go-to-market processes. If you thrive in enterprise architecture, system integration, and building high-performance Salesforce ecosystems—this is where you make your mark. Here’s a breakdown of what you’ll do:
Requirements
- Strong experience as a Salesforce Solution Architect / Technical Architect with deep expertise in Sales Cloud
- Proven track record delivering large-scale Salesforce implementations in complex, integrated environments.
- Solid knowledge of CPQ, CLM, Quote-to-Cash (QTC), and CRM process design
- Hands-on experience with Salesforce integrations (REST/SOAP APIs, middleware like MuleSoft, Boomi, or Informatica)
- Strong understanding of data modeling, automation (Flows, Apex), and platform architecture best practices
- Ability to translate business requirements into scalable technical solutions and influence senior stakeholders.
- A proactive, self-starting mindset with strong communication and problem-solving skills
Nice To Haves
- Experience with Einstein AI, Agentforce, or AI-driven Salesforce features
- Salesforce certifications (Sales Cloud Consultant, Application Architect, System Architect)
- Exposure to tools like Snowflake, NetSuite, or modern data platforms
- Experience with LWC, Visualforce, or advanced Apex development
- Background in data governance, analytics, or master data management
Responsibilities
- Design and deliver scalable Salesforce Sales Cloud architectures, covering CPQ, automation, and customer lifecycle workflows.
- Lead end-to-end solution design, from requirements gathering through to deployment and optimization.
- Integrate Salesforce with enterprise platforms (ERP, data warehouses, middleware) using APIs and tools like MuleSoft or Boomi
- Drive AI and automation initiatives across sales and commercial operations to improve efficiency and insights.
- Define data models, governance standards, and best practices for performance, security, and scalability.
- Mentor developers and admins while guiding cross-functional teams through successful delivery
Benefits
- Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
