Staff Associate, Implementation

VizientIrving, TX
1d

About The Position

In this role, you will serve as a first-line resource connecting contracts with internal and external stakeholders during the sales process. You will manage implementation projects for new and existing clients, ensuring accurate contract connections that generate savings and revenue. You will collaborate with cross-functional teams, suppliers, distributors, and clients to validate requests, track progress, communicate outcomes, and support successful implementation from intake through completion.

Requirements

  • Relevant degree preferred.
  • 2 or more years of relevant experience required.
  • Experience in healthcare, supply chain, healthcare distribution, or supplier experience required.
  • Ability to build relationships with internal teams, and connect with distribution partners, suppliers, and end-user customers.
  • Proven ability to think strategically and employ critical thinking skills to drive innovative solutions and achieve organizational goals.
  • Prioritization and project management skills needed.
  • Proficiency with Excel.
  • Client facing facilitation and presentation skills.
  • Willingness to travel.

Nice To Haves

  • Experience in health system supply chain functions such as materials management, supply expense management, and contract optimization is a plus, particularly when focused on cost control and maximizing cost effectiveness.
  • Familiarity with contract pricing and supplier relationships, including collaboration with surgical vendors, is beneficial.

Responsibilities

  • Lead multiple implementation and contract connection projects for Provista Enterprise Accounts.
  • Build and maintain relationships with distributors, suppliers, account executives, and clients.
  • Partner with Account Executives and analysts regarding contract, cost, and tier analysis to build an implementation plan of action.
  • Pre-populate contract forms and submit contract requests Contract Price Activation (CPA).
  • Follow up with suppliers and distributors to ensure contract connections are complete and tier levels are accurate.
  • Resolve vendor contract request denials or contract approvals with exception.
  • Participate on member calls with Account Executive for client needs assessment and collaborate with Account Executive on service and support strategy.
  • Support clients by responding to inquiries or requests for research and provide issue resolution as needed.
  • Maintain accurate membership practices to ensure clean rosters are maintained for successful implementations.
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