Staff Assistant (Protocol Operations Coordination)

NATO

11h

About The Position

Headquarters Allied Joint Force Command Norfolk (JFCNF) provides a resilient, static Joint headquarters to plan, prepare and conduct operations across all domains in peacetime, crisis and conflict, in order to support NATO’s three core tasks, at the Joint Operational level, as directed by SACEUR. The Management Directorate is responsible for the integration, coordination and implementation of services and activities to support, facilitate and contribute to the full JFCNF mission spectrum. The Directorate advises and assists the COS on the implementation of policy and related issues. The Protocol Branch is responsible for the management and execution of international protocol, VIP visits to the JFCNF CG, group visits with pan HQ activities, and conferences, ceremonial and other CG functions. It liaises with counterparts as required for inbound and outbound visits. The incumbent coordinates protocol related visits and conference room support services.

Requirements

Secondary education and basic training for specific task related skills, with 2 years experience.
3 year professional experience in a clerical/administrative role in a Protocol or equivalent office setting.
Experience in a conference-support function, including operation of an audio-visual support system.
Previous experience in a military headquarters or international organisation.
Language - English - SLP 3322 - (Listening, Speaking, Reading and Writing)
Security Clearance - The successful applicant will be required to apply for and receive a NATO SECRET Security Clearance prior to final confirmation of contract and commencement of employment.

Nice To Haves

Management and Administrative Services.
Information Management.
Records and Document Management.
Experience in maintaining records and correspondence.

Responsibilities

Assists in all protocol tasks during planning, preparation and execution.
Develops and maintains a Command Group Database which includes key military, political and social contact information and visitor lists with correct name/title/address/contact information for official functions.
Deals with security related issues in regards of visitor's lists in house and deployed, keeps track of VIP badges from HQ Security.
Escorts visitors on request.
Returns money receipts to J8 coming from the collection of conference fees during high level conferences and exercises.
Co-ordinates conference room support services.
Provides routine admin support in the main Protocol Office by maintaining correspondence and message files in accordance with in place regulations.
Drafts military and non-military correspondence messages, orders, recurring and special reports, requisitions, forms, regulations/directives and related documents.
Is the main operator handling the computer based unclassified invitation management tool.
Works as part of a project team or being a member of a working group as directed.