St. Paul Subaru Service Biller

Walser Automotive Group•South Saint Paul, MN

2d•$18 - $23

About The Position

For more than 70 years, Walser Automotive Group has put people first: our customers, our employees, and our communities. As a family-owned, family-run company, we’ve grown to 29 dealerships representing 26 brands across Minnesota, Kansas, and Illinois. We lead with innovation, technology, and a promise to deliver an exceptional experience every time. And your work here matters: a portion of every vehicle sold and serviced supports the Walser Foundation, investing in schools, nonprofits, and workforce programs in our communities. At Walser, success starts with people. Join us to build a career where you can grow, belong, and make a real impact.

Requirements

Exceptional listening, telephone, and computer skills
Outstanding verbal and written communication
Friendly and positive attitude
Professional demeanor and appearance (nametag, uniform, etc.)

Responsibilities

Assist the service team with leadership in warranty knowledge and information
Aid in contacting extended warranty companies for claim approval
Check vehicle and Repair Order (RO) information compliance
Ensure all supporting documentation for repairs are attached to repair orders
Correct labor ops, symptoms, defect codes
Confirm accurate technician repair documentation (3 C’s)…cause, concern and correction
Book tickets after customer has left and ensure payment has been received
Help processing P2P (Open Invoice) payable system
Work with teammates to ensure customers receive the best possible experience
Ensure rental process is followed and completed, including cleanliness of rentals upon return, daily updates on days rented, processing damage claims, etc.
Write-up and Close Pre-Delivery vehicles
Coordinate pick up and delivery on all internal vehicles
Updating Used Vehicle Team on internal repair orders
Must wear safety eyewear at all times when in dealership service departments
Must wear hard-toed shoes and slip resistant footwear in when in dealership service departments
All other duties, tasks and/or projects as assigned
Uphold Walser’s Core Values: Do The Right Thing, Lead By Example, Display Positive Energy, Be Open Minded

Benefits

Medical, Dental, Vision coverage & HSA/FSA (Includes Blue Cross Blue Shield coverage)
Paid Time Off (PTO) – Take time to relax, spend with family, or enjoy personal time away
Career Growth & Opportunity for Advancement
We promote from within and provide clear career paths, mentorship, and opportunities to develop and grow your career.
Fertility & Adoption Assistance: Receive up to $10,000 in financial assistance for fertility treatments and adoption expenses.
Comprehensive Health Benefits: Enjoy medical, dental, and vision coverage, plus access to HSA and FSA plans to help manage healthcare costs. Access to Blue Cross Blue Shield medical coverage and access to additional wellness benefits.
Life Insurance & 401(k) with Employer Match: Plan for your future with company-paid life insurance and a 401(k) program that includes an employer match.
Paid Clothing Program: Twice a year, choose from a hand-curated collection of branded Walser apparel—on us.
Employee Discounts: Enjoy exclusive employee discounts across products and services.
Employee Resource Groups: Connect, learn, and grow with our inclusive Employee Resource Groups, including Women of Walser, Drive with Pride, Asian Hmong Alliance, and Veterans at Walser.
Community Involvement
Make an impact through volunteer opportunities with the Walser Foundation, supporting local causes and giving back to the communities we serve.
Employee Assistance Program (EAP) – Support for personal and professional challenges
Referral Program – Earn referral bonuses for referring talented candidates