SRN Representative - Workforce Management Solutions – Corporate Office – Day – Full Time

Sharp HealthCare • San Diego, CA

3d • $28 - $39

About The Position

To provide operational support for the Staffing Resource Network Department (SRN), employees, management, and external departments by delivering a high level of customer service as well as timely and accurate information.

Requirements

• H.S. Diploma or Equivalent
• 3 Years Experience in an administrative support role.
• Self motivated team player with strong interpersonal skills who is able to work well with a wide variety of internal and external customers over the phone, in person, and via email.
• Demonstrated ability to exercise sound judgment, attention to detail, and accuracy.
• Ability to multi-task and prioritize.
• Computer skills in Microsoft Office applications (Word, Excel, Access).

Responsibilities

• Administrative support
• Develops and maintains a working knowledge of all pertinent Sharp HealthCare Human Resources policies and procedures and practices, as well as all SRN policies/procedures, and practices.
• Analyzes, verifies, and ensures accuracy of all employee data sent to Human Resources, including editing/auditing for accuracy.
• Initiates, maintains, and audit department employee/traveler files to ensure regulatory compliance.
• Prioritizes all work and meets necessary deadlines to maintain an appropriate level of support for peers, supervisors, department leadership, and the department as a whole.
• Human resource management
• Conducts new employee/traveler paperwork sessions and ensures all HR paperwork is complete and meets all regulatory and internal requirements.
• Request new accounts through IT to ensure new employee/traveler has access to applications necessary for position.
• Creates and updates employee/traveler positions in One Staff, including terminations and transfers.
• Ensures that new employees/traveler experience a positive introduction to Sharp HealthCare.
• Coordinates with SRN Supervisor and training departments to assure timely employee/traveler processing and scheduling.
• Orients all new hire employees/travlers to time reporting system and provides additional support for existing employees as requested.
• Fit Testing of all new hire employees/travelers when required for position.
• Performs general clerical duties Filing, duplication, and collation or written materials, assembly of booklets/reports, new hire packets, and stuffing and sealing envelopes.
• Types forms, labels, and envelopes.
• Provides back up support for coverage in reception areas.
• Works collaboratively with others on projects as assigned and fulfills all responsibilities given as a result.
• Attends and participates in departmental meetings.
• Workflow management
• Utilizes critical thinking skills to analyze and apply appropriate level of knowledge to process complex transactions.
• Appropriately uses internal resources when questions/problems arise.
• Provides research and follow-up services through collaboration with divisional departments (Payroll, HR, HRIS, Recruitment, EOHD, etc).
• Under direction of SRN Supervisor, initiates and monitors monthly and annual processes for SRN employees/travelers, including routine correspondence.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED