Sr. UX Designer

Waystar•Louisville, KY

23h

About The Position

UX Designers at Waystar are responsible for ensuring that the software we create is easy to use, easy to learn, and provides maximum efficiency for the user.

Requirements

Motivated by solving complex problems with elegant design solutions
5 + years of experience designing business software UX
Bachelor’s degree in HCI, Interaction Design, Graphic Design, a r elated field, or possessing equivalent experience
Intermediate knowledge of front-end technologies used to implement designs (HTML, CSS, etc.)
Familiarity with emerging technologies, including AI tools
Natural ability to create and grow relationships within teams and across departments
Portfolio demonstrating strong design capabilities and a track record of quantifiable results
Excellent heuristic usability analysis skills
Strong requirements-gathering and business analysis skills
Deep understanding of best practices for web-based information architecture and design
Strong visual, verbal, and written communication skills
Ability to work in a fast-paced environment - quickly and iteratively, delivering on time
Excellent organizational skills and attention to detail

Responsibilities

Working closely with Product Managers to transform business goals into actionable UX/UI business requirements in line with a user-centered design philosophy
Collaborating with Product and Engineering to vet and refine how UX/UI requirements are implemented by Engineering
Using UX/UI business requirements to define process flows and create conceptual wireframes
Creating high-fidelity interactive prototypes when needed for user testing , communicating complex interaction requirements, etc
Fully owning responsibility for the holistic experience of products within assigned product area
Working with Product Managers to provide a UX work plan for each initiative , including dat es around each phase of work, and timing of asset delivery
Maintaining product subject matter expertise within their product area
Developing internal and external relationships to generate future site visit opportunities
Helping craft processes and tools to improve and standardize UX operations . This includes meaningful additions to our user feedback processes, workflow design activities, and general support across the organization for adhering to process
Leading site visits , interviews, and surveys to develop a thorough understanding of our users
Continually improving key internal relationships across departments to ensure the UX /UI team is aware of all UX needs within the organization , and meeting them
Using advanced behavioral metrics techniques to find opportunities for improvement within existing solutions
Providing UX subject matter expertise throughout the business
Providing design and process guidance to help other departments be more effective wherever needed
Serving as a mentor for UX Designers with less experience on the team, to provide guidance and exemplify how UX Designers function within the department, and across the organization

Benefits

Competitive total rewards (base salary + bonus, if applicable)
Customizable benefits package (3 medical plans with Health Saving Account company match)
We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays.
We also offer flexible time off for our exempt team members + 13 paid holidays
Paid parental leave (including maternity + paternity leave)
Education assistance opportunities and free LinkedIn Learning access
Free mental health and family planning programs, including adoption assistance and fertility support
401(K) program with company match
Pet insurance
Employee resource groups