UX Designer

iHeartMedia • New York, NY

23h • $96,000 - $120,000 • Onsite

About The Position

iHeartMedia, the number one audio company in America, reaches 90% of Americans every month -- a monthly audience that’s twice the size of any other audio company – almost three times the size of the largest TV network – and almost 4 times the size of the largest ad-supported music streaming service. In fact, we have: More #1 rated markets than the next two largest radio companies combined; We’re the largest podcast publisher, with more monthly downloads than the second- and third-largest podcast publishers combined. Podcasting, the fastest-growing new media, today has more monthly users than streaming music services or Netflix; iHeart is the home of many of the country’s most popular and trusted on-air personalities and podcast influencers, who build important connections with hundreds of communities across America; We create and produce some of the most popular and well-known branded live music events in America, including the iHeartRadio Music Festival, the iHeartRadio Music Awards, the iHeartCountry Festival, iHeartRadio Fiesta Latina and the iHeartRadio Jingle Ball Tour; iHeartRadio is the #1 streaming radio digital service in America; Our social media footprint is 7 times larger than the next largest audio service; and We have the only complete audio ad technology stack in the industry for all forms of audio, from on demand to broadcast radio, digital streaming radio and podcasting, which bring data, targeting and attribution to all forms of audio at an unparalleled scale. As a result, we’re able to combine our strong leadership position in audience reach, usage and ad tech with powerful tools and insights for our sales organizations to help them build success for their clients at a more efficient cost than any other option. Because we reach almost every community in America, we’re committed to providing a range of programming that reflects the diversity of the many communities we serve – and our company reflects that same kind of diversity. Our company values stress collaboration, curiosity, welcoming dissent, accepting mistakes in the pursuit of new ideas, and respect for everyone. Only one company in America has the #1 position in everything audio: iHeartMedia! If you’re excited about this role but don’t feel your experience aligns perfectly with the job description, we encourage you to apply anyway. At iHeartMedia we are dedicated to building a diverse, inclusive, and authentic workplace and are looking for teammates passionate about what we do! Creating enjoyable digital experiences is central to iHeartRadio wanting to be a music lover’s first destination on any platform. As a UX designer for iHeartRadio, you'll lead the customer centric design process, bringing the voice of our user to the forefront, in the creation of new customer journeys that are holistic, intuitive, relevant, and personal to them.

Requirements

• 2–3+ years of customer‑centered digital and end‑to‑end experience design in an agency or agile in‑house team
• Strong background in design research, prototyping, and testing with customers
• Proven ability to translate research insights into clear, actionable design solutions
• Excellent collaboration, communication, and presentation skills
• Experience working on multidisciplinary, co‑located teams
• Portfolio showcasing user‑centric solutions across content, business, technology, and design
• Deep expertise in mobile UX principles, best practices, and emerging patterns for iOS, Android, and Web
• Proficiency with modern design tools (Figma, Sketch, Adobe Creative Suite, etc.)
• Experience with design systems, component libraries, tokens, and cross‑platform patterns
• Solid understanding of WCAG accessibility standards and inclusive design
• High creativity paired with strong problem‑solving, conceptual, visual, and analytical skills
• Meticulous attention to detail and consistency
• Passion for music and the audio space

Nice To Haves

• Respect for others and a strong belief that others should do this in return
• Experience with various technical disciplines and applications
• Close attention to detail, following up until issues are resolved
• Ability to multitask on a variety of critical projects
• Ability to work independently, while also collaborating with others
• Strong communication skills, with the ability to communicate moderately complex technical information within the team
• Skills to recognize and solve frequently occurring problems
• Analytical thinking
• Resourcefulness and independent judgement

Responsibilities

• Achieving great outcomes that are highly collaborative not only within the UXD team but also with product managers, engineers, marketers, data scientists, analysts and customer care partners
• Telling stories that take other teammates and stakeholders on a design journey with you, making sure the team remains focused on who we're designing for, what problem we're solving, and what the future looks like
• Solving complex design challenges on mobile, tablet, adaptive/responsive web arena, emerging and emerged platforms (OTT and voice) and/or car experiences
• Providing thought leadership, champion design thinking and have a strong desire to create meaningful, relevant experiences that our customers will love
• Create and maintain a scalable design system, including a component library, style guide, and documentation

Benefits

• Employer sponsored medical, dental and vision with a variety of coverage options
• Company provided and supplemental life insurance
• Paid vacation and sick time
• Paid company holidays
• A Spirit day to encourage and allow our employees to more easily volunteer in their community
• A 401K plan
• Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
• A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed