Sr. UX Designer

NextGen Federal Systems

About The Position

The Sr. Product Designer will collaborate and partner with Product and Engineering to identify a market opportunity, clearly define any foreseeable problems, plan for unforeseeable issues, develop and recommend a proper solution for the problem, and validate the solution with real users through various inputs. Partner with stakeholders to create long term strategies and NorthStar visions for our products. Design and prototype solutions for mobile, desktop, web applications, and other digital platforms. Develop and establish strong partner relationships across teams and disciplines to promote and lead collaboration and efficiency. Collaborate with product managers and engineers from discovery to delivery, prioritizing the end user’s product interaction and journey. Identify user needs, develop rapid prototypes, test ideas with design researchers, and refine designs with data and user feedback. Document and audit detailed interaction models and User Interface (UI) specifications to ensure accuracy and validity. Collaborate with other product designers to maintain consistency in the end user experience. Serve as the primary designer and subject matter expert (SME) for a significant body of capabilities within one of our product teams. Partner with your Product Manager(s) and Technology Lead resources in product discovery, end-to-end design experiences across multiple channels, maintain consistency and User Experience (UX) standards, and support engineering on the execution of those experiences. Conduct design reviews to ensure alignment with key stakeholders; medical, legal, regulatory, and compliance; adhere to brand and accessibility standards. Test ideas with real users. Build testing into a frequent cadence (i.e., daily, weekly, etc.) to validate and refine ideas as well as collect new insights Participate in qualitative user research, craft journey maps, and employ qualitative and quantitative tools to monitor the product and make iterative improvements. Expand NextGen Healthcare’s design system with new components, micro-interactions, and illustrations. Perform other duties that support the overall objective of the position.

Requirements

Bachelor’s Degree. Or, any combination of education and experience which would provide the required qualifications for the position
5+ years of experience designing digital solutions for customers and/or operations/businesses
Experience in Figma or similar design tools
Experience working with design systems
Knowledge and proficiency in user-centered design methods, exploration, storytelling, and detailed interaction design
Knowledge of product design best practices
Knowledge of Microsoft Office Suite
Comprehensive knowledge of user research, UX writing, wireframing, and prototyping
Technical skills, problem solving, research, collaboration, intermediate to advanced skill levels in both interaction and visual design
Detail oriented, organized, communication and time management skills
Ability to thrive in a fast-paced, experiment-rich environment
Ability to demonstrate flexibility and adaptability in accepting feedback from other UXers on the team and stakeholders
Ability to demonstrate empathy and understanding with the user to solve their problems
Ability to iterate and explore multiple design approaches at one time to avoid, vs. fixating in one approach prematurely
Ability to lead and/or assist with usability testing to create a final and detailed interaction behavior specification
Prioritize workload, meet deadlines, and multi-task while maintaining attention to detail
establish and maintain effective working relationships through collaboration and respect

Responsibilities

Identify a market opportunity
Clearly define any foreseeable problems
Plan for unforeseeable issues
Develop and recommend a proper solution for the problem
Validate the solution with real users through various inputs
Partner with stakeholders to create long term strategies and NorthStar visions for our products
Design and prototype solutions for mobile, desktop, web applications, and other digital platforms
Develop and establish strong partner relationships across teams and disciplines to promote and lead collaboration and efficiency
Collaborate with product managers and engineers from discovery to delivery, prioritizing the end user’s product interaction and journey
Identify user needs, develop rapid prototypes, test ideas with design researchers, and refine designs with data and user feedback
Document and audit detailed interaction models and User Interface (UI) specifications to ensure accuracy and validity
Collaborate with other product designers to maintain consistency in the end user experience
Serve as the primary designer and subject matter expert (SME) for a significant body of capabilities within one of our product teams
Partner with your Product Manager(s) and Technology Lead resources in product discovery, end-to-end design experiences across multiple channels, maintain consistency and User Experience (UX) standards, and support engineering on the execution of those experiences
Conduct design reviews to ensure alignment with key stakeholders; medical, legal, regulatory, and compliance; adhere to brand and accessibility standards
Test ideas with real users
Build testing into a frequent cadence (i.e., daily, weekly, etc.) to validate and refine ideas as well as collect new insights Participate in qualitative user research, craft journey maps, and employ qualitative and quantitative tools to monitor the product and make iterative improvements
Expand NextGen Healthcare’s design system with new components, micro-interactions, and illustrations
Perform other duties that support the overall objective of the position