Sr UX Designer

Lightspeed DMS•South Jordan, UT

About The Position

Lightspeed is a leading provider of cloud-based software for dealerships and Original Equipment Manufacturers (OEMs), serving the Powersport, Marine, RV, Trailer, Outdoor Power Equipment, and Golf Cart industries. Lightspeed’s Dealer Management Solution (DMS) enables dealerships to optimize their end-to-end business operations, including sales, parts, service, rentals, accounting, and Customer Relationship Management (CRM). When implemented into their daily operations, Lightspeed helps dealers increase their profitability by selling more units, service, and parts, all while creating a more streamlined experience for customers. For nearly 40 years, Lightspeed has been empowering 4,500+ dealers across North America with the tools and technology they need to manage their dealerships. The Sr UX Designer will play a vital role in shaping the user experience of our market leading dealer management system software for the recreational vehicle segments we serve. Collaborating with a talented Product Management team, you will lead the design process from ideation to execution. The ideal candidate will build the foundations of the UX process at Lightspeed, establishing UX standards and guidelines and integrating a UX design centered methodology into our Product Development process.

Requirements

Extremely high level of proficiency in design tools and methodologies, including but not limited to Figma, wireframing, workflow diagramming and prototyping.
Passion for product, design, and figuring out best-in-class solutions to UX, UI, and interaction challenges.
Portfolio of excellent product designs, ideally for SMB and/or less technically skilled users, delivered with a fast-paced environment
Experience with programming and technical tools like Git and Jira
Experience in systemic thinking and complex interaction design.
Experience in developing and maintaining UI component libraries, particularly with a focus on accessibility to larger and hybrid in-sourced/out-sourced development organizations.
Self-motivated and demonstrated bias for action, communicating in a clear, persuasive manner to drive speed and iteration.

Nice To Haves

Post-graduate degree, advanced training and/or certifications in relevant field of study
Experience with mobile application design
3+ years’ experience working in Agile development framework
Experience in software design for SMB, Dealers, or Retailers

Responsibilities

Contribute to overall strategy and decision making about product direction.
Lead end-to-end design projects and collaborate closely with engineers, product, customers, and other key stakeholders to ensure high quality output.
Create high-fidelity design visuals, prototypes and flows for features.
Conduct A/B testing to explore new ideas, validate user experience designs and promote a culture of continuous learning and innovation.
Establish and adapt processes to build the foundations of design standards/guidelines for Lightspeed UX centered product design.
Establish and grow the product and design culture within the company.
Work with existing and prospective customers and partners to gain a deep understanding of the jobs to be done.
Work on developing workflows and interfaces that pioneer new design paradigms inspired by artificial intelligence.

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