Sr UX Designer

O'Reilly Auto Parts • Headquarters, KY

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About The Position

A Senior UX Designer will assist in all aspects of lifecycle management of a product/service, leveraging design thinking and user research to translate ambiguous problems into clear, well-framed design opportunities. You will make informed design decisions, articulating trade-offs between usability, feasibility, and business priorities while ensuring all solutions align with organizational style guidelines.

Requirements

• Design Lifecycle Management: Manages all stages of design from transactional email triggers to native app journeys.
• Tool Proficiency: Expert-level experience with Figma and Content Management Systems (Adobe AEM preferred).
• Systems Thinking: Frames problems at the system level and maintains UI component libraries and storybooks.
• Communication & Storytelling: Articulates trade-offs and design rationale clearly to cross-functional partners.
• Research Literacy: Ability to conduct research, define questions, and turn insights into action.
• Business Alignment: Understands how design supports business strategy and aligns decisions with long-term goals.

Responsibilities

• Monitor all aspects of the product life cycle, including long- and short-term development, while staying apprised of design trends to maintain a competitive position.
• Define and deliver products and services that meet customer needs by identifying user patterns and friction points to improve the end-to-end user journey.
• Deliver defined features and functionality by translating insights into actionable design direction and creating high-fidelity prototypes and documentation.
• Research data and customer behavior by conducting UX research and user studies to get direct feedback on design solutions.
• Explore issues or needs by framing problems at the system level, identifying opportunities for reuse or simplification across the product ecosystem.
• Execute the development plan by partnering closely with product and engineering to influence execution and navigate competing priorities.
• Collect, analyze, and interpret insights to define the right research questions, knowing when qualitative insight outweighs metrics to uncover true user needs.
• Edit and maintain documentation for the UX/UI component library, broader style guides, and user guides for CMS solutions.
• Work within an established project management plan to self-govern priorities and deliverables while navigating constraints constructively.
• Review the backlog and reprioritize work by making sound design decisions even with incomplete or conflicting information.
• Provide advice and training by mentoring other designers, helping raise the overall quality of design, and guiding teams on CMS usage.
• Demonstrate the most valuable features through effective storytelling and design rationale to build alignment with stakeholders and outside teams.
• Develop own capabilities by contributing to and evolving design systems to ensure long-term scalability and business impact.

Benefits

• Competitive Wages & Paid Time Off
• Stock Purchase Plan & 401k with Employer Contributions Starting Day One
• Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
• Team Member Health/Wellbeing Programs
• Tuition Educational Assistance Programs
• Opportunities for Career Growth

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed