Sr Transportation Manager

WM•Chesapeake, VA

About The Position

Looking for a leadership role that lets you live and work near the beach? This position offers career growth, stable hours, and the opportunity to support operations in the Chesapeake/Virginia Beach coastal region — perfect for candidates seeking a beach-area lifestyle with long-term stability. The position is a management role overseeing/leading 20–30 drivers, with one direct salaried report and additional indirect site staff for the Chesapeake, VA location while supporting seven convenience site centers across the Outer Banks region. The role works a closing shift with a typical start time around 8:00 a.m. and includes rotating Saturdays (approximately once per month). A company truck and fuel card are provided, making travel across the VA/Outer Banks area seamless. This role is ideal for candidates seeking a stable leadership role, increased responsibility, while staying within coastal Virginia/North Carolina proximity. What You'll be Doing This role is responsible for Onboarding, Developing, Coaching, Mentoring and Performance Management of all drivers and helpers. Drivers and Helpers will report into this position. Establish and maintain positive relationships with all frontline employees. Spends the majority of day in the field with frontline employees. Onboarding New Route Managers Ensuring new frontline employees have tools, instruction, and feedback for successful daily duties Meet with new frontline employees daily to ensure consistent communication and support of onboarding Developing Provide timely and consistent touchpoints with frontline employees. Regular review of best practices to enhance daily performance Focus on understanding and progress of frontline employee career goals Coaching Identify and address improvement opportunities and collaborate with frontline employees to ensure continued success Actively practice and seek feedback on coaching conversations. Mentoring Lead by example to ensure safety practices are paramount with each employee Teaching and developing an understanding of the WM Way Performance Management Conducts Root Cause Investigations for all injuries and incidents, ensuring consistent discipline and retraining. Documents and maintains records required by regulatory agencies such as the Department of Transportation. Reviews and audits documentation related to route operations on a daily basis (e.g., DVIRs, driver time and attendance, open tickets), following up where appropriate. Visits customers and customer sites to evaluate and resolve safety issues, seeking service alternatives where appropriate.

Requirements

Associate's Degree (accredited) or in lieu of degree,
High School Diploma or GED (accredited) and two (2) years of relevant work experience.
2 years of relevant work experience (in addition to education requirement)
Must be at least 18 years of age
Legally eligible to work in the country where the position is located
Valid Driver's License

Responsibilities

Onboarding
Developing
Coaching
Mentoring
Performance Management
Establish and maintain positive relationships with all frontline employees
Spends the majority of day in the field with frontline employees
Ensuring new frontline employees have tools, instruction, and feedback for successful daily duties
Meet with new frontline employees daily to ensure consistent communication and support of onboarding
Provide timely and consistent touchpoints with frontline employees
Regular review of best practices to enhance daily performance
Focus on understanding and progress of frontline employee career goals
Identify and address improvement opportunities and collaborate with frontline employees to ensure continued success
Actively practice and seek feedback on coaching conversations
Lead by example to ensure safety practices are paramount with each employee
Teaching and developing an understanding of the WM Way
Conducts Root Cause Investigations for all injuries and incidents, ensuring consistent discipline and retraining
Documents and maintains records required by regulatory agencies such as the Department of Transportation
Reviews and audits documentation related to route operations on a daily basis (e.g., DVIRs, driver time and attendance, open tickets), following up where appropriate
Visits customers and customer sites to evaluate and resolve safety issues, seeking service alternatives where appropriate