Technical Writer

Aston Carter•San Mateo, CA

1d•$45 - $50•Onsite

About The Position

The Sr. Technical Writer, Software role involves overseeing the research, planning, design, development, and publication of safety-critical controlled documentation. This documentation serves various stakeholders, including pilots, program managers, IT/Networking professionals, and flight system deployment teams. The role requires translating highly technical subject matter into materials that align with industry standards and safe-use guidance for professionals in critical industries such as Public Safety, Law Enforcement, and Utilities.

Requirements

3–6 years of experience (5+ preferred) in technical writing, particularly in safety-critical, industrial, or defense-focused environments.
Experience working with technical teams to convert PRDs, user stories, flight test results, diagnostics, analytics, UI wireframes, and system limitations into end-user documentation.
Ability to author across multiple content types, including manuals, reference guides, white papers, 2D/3D visual content, and interactive training assets.
Deep understanding of documentation control processes and content lifecycle management.
Familiarity with industrial regulations and standards including FAA, OSHA, IEEE, ASCE, and NIST.
Professional conduct and experience working with cross-functional stakeholders, including executives.
Comfortable operating independently and owning end-to-end documentation projects.

Nice To Haves

Experience with XML, content management systems, Git, Jira, and SharePoint.

Responsibilities

Maintain and publish technical documentation, including user manuals, installation guides, safety instructions, product specifications, and white papers.
Collaborate closely with engineers, product managers, curriculum designers, and multimedia teams to gather requirements and translate technical content into accessible formats.
Build and manage a portfolio of structured content for a variety of users, including operators, technicians, and training staff.
Ensure documentation meets industrial and regulatory compliance standards, such as FAA, OSHA, NIST, and IEEE.
Lead the development of 2D/3D visuals and graphics in support of technical documentation and training content.
Maintain document control protocols and version tracking according to best practices and regulatory requirements.
Represent the technical writing function in stakeholder meetings and communicate effectively with sr. leaders and cross-functional partners.
Contribute to the evolution of internal documentation processes and tools, with a future path toward managing a growing content team.