Sr. Technical Trainer & Developer
About The Position
The Blue Bird Academy Team is seeking a dynamic Senior Technical Trainer / Content Developer with a passion for emerging automotive technology and helping others grow in their careers. The ideal candidate will have extensive technical experience across a broad array of automotive and/or heavy truck technologies, diagnostic tools, and platforms. A high level of acumen regarding low and high voltage electrical trouble shooting is required. Creating and delivering training for low-voltage electrical diagnostics, high-voltage electric vehicle system diagnostics, engine fuel systems, engine performance, transmissions, and other serviceable systems and components on Blue Bird products is essential a for success. Instructional design and curriculum development experience combined with a strong automotive service and training background are the main qualities necessary for potential applicants.
Requirements
- Meticulous, technical mindset with a desire to learn more about the Blue Bird product
- Exceptional communicator with the ability to articulate procedures and ideas verbally and in writing
- Self-starter with the ability to notice gaps in efficiency and adjust accordingly
- Proficiency in instructional design principles and Microsoft Work, PowerPoint, and Excel
- 7+ years of experience as an automotive Field Service Engineer or Field Service Technician
- 5+ years of experience as a Technical Trainer, preferably within the automotive industry
- 3+ years of experience in curriculum development for technical training content
- High School Diploma
- All candidates must be a U.S. citizen or permanent resident
Nice To Haves
- Associates or Bachelor’s degree, preferred
- Experience with electrical diagnostics on CAN – including J1939 and OBD2
- Experience with Ford Powertrain and diagnostic tooling and software
- Electric and alternatively-powered vehicle experience
- Field service experience for automotive OEM
Responsibilities
- Develop, organize and deliver comprehensive training curriculum including Instructor’s Guide, Workbooks, Presentations, post training resources and all other required materials for dealers on Blue Bird systems, technologies, and diagnostics
- Lead technical content collection, development, and posting
- Advise and assist instructional designers on technical training content asset collection for online and in-person training materials
- Organize and conduct in-person training sessions as well as remote training via Webinars
- Stay abreast of engineering designs and common field service ticket submissions for integration into new training curricula
- Collaborate with Field Service Engineering to ensure training content accuracy and relevance
- Assess training effectiveness and modify programs based on feedback and performance metrics
- Provide technical support and mentorship to trainees during and after program completion
- Create surveys for use in needs analyses
- Reports all metrics from technical training events
- Perform other related duties as assigned
Benefits
- Continued Professional Development
- Benefits including medical, dental and vision insurance, 14 paid holidays, vacation time and 401k matching
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
