Sr. Technical Trainer

Supermicro•San Jose, CA

8d•$87,000 - $149,000

About The Position

Supermicro’s Rack Scale Solutions team is at the forefront of innovation, driving the development of cutting-edge AI and HPC solutions that power the next generation of data centers. As the voice, business direction, and technical resource behind Supermicro 3.0, this team plays a critical role in shaping the future of the data center. We are seeking a highly motivated Sr. Technical Trainer to support corporate training, leading the strategic direction and execution of training initiatives within the Rack Scale Solutions team. In this dynamic role, you will create instructional design and content to develop scalable, effective, and impactful training programs for the Supermicro Rack Scale Solutions team. You will collaborate closely with cross-functional business partners to identify skill gaps, design adult learning solutions to deliver, and provide self-guided/virtual training content that empowers our workforce and supports our business goals. This is an exciting opportunity to drive impact through strategic corporate learning—bridging technology with clarity, collaboration with growth, and vision with execution. Join Supermicro in shaping the future of data center innovation by fostering a culture of continuous learning and shared success.

Requirements

8+ years in learning & development, instructional design, or corporate training
Comfortable presenting to large and diverse audiences, including executive stakeholders
Experience designing training programs for technical solutions teams.
Skilled in adult learning theory and instructional design for various delivery methods
Curriculum development for instructor-led, virtual, and self-paced training formats
The ability to work under deadlines with minimal direction.
Excellent verbal, written, and interpersonal communication skills.
Ability to translate technical concepts for AI and HPC into clear, learner-friendly content
Experience working with cross-functional teams (marketing, sales, product engineering)
Strong PowerPoint and executive presentation development skills
Bachelor’s degree or equivalent experience
Ability to travel 25% of the time

Nice To Haves

Exposure to data center, AI, or cloud infrastructure environments
Basic video editing skills for internal training content
Proficiency in web-authoring tools or multimedia content creation
Experience with online collaboration tools.
Experience developing training content for global or multilingual audiences
Master’s degree in a relevant field

Responsibilities

Design and present training content that supports rack team growth, drives technical sales acumen, and aligns with Supermicro goals.
Develop training tools and messaging to improve communication of solutions, value propositions, and technical differentiators.
Lead Corporate Training objectives, for companywide presentations and weekly presentations.
Facilitate knowledge-sharing sessions to capture field insights and incorporate evolving customer and market needs into training materials.
Maintain consistent messaging and promote alignment across global teams through scalable communication assets and learning frameworks.
Engage in early-stage client and partner discussions to understand opportunity context and solution needs, translating insights into team-ready training modules.
Enable Rack Business Development team with just-in-time learning to support fast-moving customer discussions and market responsiveness.
Stay informed on AI & HPC industry trends and new technology to ensure training programs remain innovative and effective.
Create and complete development strategies and efficiently/appropriately respond to changes in business priorities as technology changes.
Establish feedback loops to monitor effectiveness and continuously evolve content in response to learner needs and business priorities.
Evaluate, track, and report on impact of training to senior leadership.
Analytical mindset, with the ability to evaluate feedback, participation, and performance metrics to refine and enhance training programs.
Support organizational readiness through alignment with new product introductions, customer use cases, and emerging technologies.
Periodic domestic or international travel may be required.