Sr. Technical Solutions Engineer - Dell (2 openings)

Ingram Micro • Field, NM

18d • $102,000 - $173,400

About The Position

Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey! About the Team The Solution Design & Services (SD&S) organization serves as the pre‑sales technical arm of Ingram Micro. As the first technical touchpoint for many of our partners, SD&S plays a critical role in shaping customer engagement and enabling partner success across our ecosystem. This position is part of our Build Team, which focuses on delivering high‑quality solution configurations and technical build services. About the Role We are seeking a Sr. Technical Solutions Engineer with strong Dell expertise to act as a technical leader within SD&S. In this role, you will collaborate closely with our pre‑sales team and reseller partners to scope, size, and architect complex Dell‑based solutions. You will serve as a subject‑matter expert for Dell technologies, validate solution designs, and ensure technical accuracy throughout the build process. You will also mentor junior engineers and contribute to elevating the technical capabilities of the broader team. What We Look for in a Strong Candidate Hands‑on experience with Dell enterprise solutions Strong attention to detail in technical design and documentation Demonstrated ability to translate customer needs into well‑architected solutions

Requirements

• Bachelor’s degree or equivalent relevant experience
• Minimum 5 years of functional experience, including at least 3 years in a specialized technical role
• Proficiency with tools, systems, and processes required for solution design and configuration
• Strong customer‑focused mindset with the ability to build lasting relationships
• Minimum 5 years of technical experience designing and implementing complex solutions
• Strong communication skills with the ability to engage multiple levels of customer stakeholders
• Ability to work independently while supporting team success
• Experience mentoring junior engineers or technical specialists
• Ability to uncover customer needs and translate them into actionable solution designs
• Comfortable representing Ingram Micro at events, conferences, and vendor‑led initiatives

Nice To Haves

• Channel experience is preferred but not required
• Dell Midrange Storage Design
• Dell Internal Storage Manager (ISM)
• PowerFlex
• PowerMax
• Dell PowerScale Design 2023
• Dell Data Protection Design 2023

Responsibilities

• Work closely with the Pre‑Sales team and reseller partners to scope, size, and architect Dell‑based solutions
• Build complex configurations across Dell storage, compute, and data protection portfolios
• Serve as a technical leader and mentor within SD&S
• Maintain relevant industry certifications and identify training opportunities for the team
• Represent SD&S in partner engagements, vendor initiatives, and industry events
• Develop strong customer and vendor relationships, becoming a trusted advisor

Benefits

• U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees