Sr Supply Chain Manager, SSD Grocery

AmazonNashville, TN
6h

About The Position

The candidate will be working as a member of the Grocery Sub-Same Day (SSD) delivery team as we work to provide faster than same day delivery across North America. We are looking for a Sr. Supply Chain Manager with proven experience to own strategic, tactical, cross-functional projects and programs within our Sub Same Day Delivery offering. As a Sr. Supply Chain Manager, you will be responsible for Speed Program delivery quality metrics. The Sr Supply Chain Manager will support delivery functions for launch of new Grocery delivery operations in SSD buildings, scaling delivery quality reporting strategy, improve and roll out new processes to reduce concessions and improve customer experience. This position will be open to Bellevue, WA (Greater Seattle Area, Washington), New York City, NY and Nashville, TN for location options.

Requirements

  • Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field
  • 5+ years of program or project management experience
  • 5+ years of supply chain experience
  • Experience using data and metrics to determine and drive improvements
  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Nice To Haves

  • 2+ years of driving process improvements experience
  • Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Responsibilities

  • Coordinating closely with internal and external stakeholders worldwide to proactively identify, optimize, track and report performance.
  • Developing and utilizing data inputs and KPI’s to inform operational adjustments.
  • Define and create processes that will scale to meet growing business demands.
  • Partnering with Directors, Senior Managers, and other key operational and technical leaders across the organization.
  • Own a portfolio of cross-functional programs related to Imperfect Order Rate, driving performance improvement and efficiency in Delivery Quality
  • Define metrics, develop goals, and invent/simplify processes to drive decision making and business performance

Benefits

  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
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