Sr. Strategy & BizOps Manager, Platform Experience

Amazon • New York, NY

12d

About The Position

We are seeking an experienced Sr. Strategy & BizOps Manager to join the PLEX
organization within AWS. In this role, you will serve as a strategic partner and
trusted advisor to a PLEX leader, operating as their right hand to drive
organizational effectiveness, strategic execution, and operational excellence.
You'll be part of a centralized business operations team that enables org
leaders to maximize their impact across a growing AWS organization. In this role
you will:

Strategic Partnership & Executive Support:

Serve as a trusted partner to your executive, managing multiple concurrent
initiatives that require balancing competing priorities and exercising sound
judgment in ambiguous situations

Provide strategic support on decisions affecting team direction and resource
allocation, representing the leader in cross-functional forums where your
contributions help drive alignment on key initiatives

Exhibit discretion in handling sensitive information and the ability to operate
independently while keeping leadership informed and prepared

Strategic Execution & Organizational Effectiveness:

Drive the organizational goal-setting process, ensuring alignment between team
objectives and broader PLEX priorities

Translate strategic direction into actionable plans, working with team leads to
secure commitment and remove execution barriers

Manage key leadership forums including MBRs and QBRs, synthesizing business
performance data and operational metrics into clear narratives that inform
decisions on priorities, resource allocation, and tactical adjustments

Asist leadership in identifying opportunities and risks that impact team
effectiveness and delivery

Cross-Functional Leadership & Influence:

Build productive working relationships with peer business operations teams,
Finance, HR, Recruiting, and other support functions to drive progress on
cross-functional initiatives

Coordinate and lead strategic projects that require alignment across multiple
teams, influencing stakeholders to secure support and resources for initiatives
that improve how your organization operates

Build consensus and navigate competing interests, which will be essential to
removing blockers and maintaining momentum on critical priorities

Ideal Personal Qualities:

Exceptional judgment and decision-making abilities
Strong executive presence and communication skills
Ability to maintain confidentiality and handle sensitive information
High degree of adaptability and comfort with ambiguity
Strategic mindset with strong operational execution capabilities
Collaborative approach with the ability to influence without direct authority
Proactive problem-solver with attention to detail Basic Qualifications: - 5+
years of product or program management, product marketing, business development
or technology experience
- Bachelor's degree
- Experience with AI/ML technologies
- Experience making business recommendations and influencing stakeholders
- 3+ years of Excel (data manipulation, macros, charts and pivot tables)
experience Preferred Qualifications: - Experience working closely with and
advising senior executives of an organization or equivalent
- Previous experience in Chief of Staff or Business Operations leadership roles
- Experience working with senior executives in technology companies
- Track record of implementing and scaling organizational processes
- Demonstrated experience using data to navigate ambiguous decisions
- Expertise in Excel and demonstrated willingness to experiment with and apply
new tools and technologies

Requirements

• 5+ years of product or program management, product marketing, business development or technology experience
• Bachelor's degree
• Experience with AI/ML technologies
• Experience making business recommendations and influencing stakeholders
• 3+ years of Excel (data manipulation, macros, charts and pivot tables) experience
• Exceptional judgment and decision-making abilities
• Strong executive presence and communication skills
• Ability to maintain confidentiality and handle sensitive information
• High degree of adaptability and comfort with ambiguity
• Strategic mindset with strong operational execution capabilities
• Collaborative approach with the ability to influence without direct authority
• Proactive problem-solver with attention to detail

Nice To Haves

• Experience working closely with and advising senior executives of an organization or equivalent
• Previous experience in Chief of Staff or Business Operations leadership roles
• Experience working with senior executives in technology companies
• Track record of implementing and scaling organizational processes
• Demonstrated experience using data to navigate ambiguous decisions
• Expertise in Excel and demonstrated willingness to experiment with and apply new tools and technologies

Responsibilities

• Serve as a trusted partner to your executive, managing multiple concurrent initiatives that require balancing competing priorities and exercising sound judgment in ambiguous situations
• Provide strategic support on decisions affecting team direction and resource allocation, representing the leader in cross-functional forums where your contributions help drive alignment on key initiatives
• Exhibit discretion in handling sensitive information and the ability to operate independently while keeping leadership informed and prepared
• Drive the organizational goal-setting process, ensuring alignment between team objectives and broader PLEX priorities
• Translate strategic direction into actionable plans, working with team leads to secure commitment and remove execution barriers
• Manage key leadership forums including MBRs and QBRs, synthesizing business performance data and operational metrics into clear narratives that inform decisions on priorities, resource allocation, and tactical adjustments
• Asist leadership in identifying opportunities and risks that impact team effectiveness and delivery
• Build productive working relationships with peer business operations teams, Finance, HR, Recruiting, and other support functions to drive progress on cross-functional initiatives
• Coordinate and lead strategic projects that require alignment across multiple teams, influencing stakeholders to secure support and resources for initiatives that improve how your organization operates
• Build consensus and navigate competing interests, which will be essential to removing blockers and maintaining momentum on critical priorities

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level