Sr Specialist, L&I Employee Programs & Services

Orange And Rockland Utilities•Long Island City, NY

18d

About The Position

The Senior Specialist in Employee Programs & Services plays a pivotal role in driving the strategic oversight, delivery, and continuous improvement of high-impact development initiatives that support early career growth, supervisory readiness, technical specialization, and project leadership. These programs include rotational experiences for emerging leaders, structured pathways for aspiring managers, targeted training for frontline supervisors, tuition support and academic credit recognition, and certification tracks in project management, power systems, and engineering disciplines. The Senior Specialist partners across all levels of the organization to ensure these offerings align with employee aspirations, corporate priorities, and evolving business needs. Acting as a trusted advisor and strategic partner, this role fosters strong cross-functional relationships, drives innovation in learning experiences, champions a culture of continuous development and operational excellence, and actively promotes the desired cultural behaviors across the enterprise.

Requirements

Bachelor's Degree in Leadership Development, Organizational Management, Human Resources, Business, Finance, Project Management, or a related business area and five (5) years of relevant work experience.
Minimum of 5 years of experience at the exempt level with any combination of leadership development, organizational management, project management, business, managerial/supervisory experience, coaching, problem solving/decision making, consulting, presentation, and/or related experience focused on employee development and results, required.
Strong written and verbal communication skills, required.
Proficiency in Microsoft Office including Word, Excel, Outlook and PowerPoint, required.
Articulate and responsive to colleagues
Effective interpersonal skills
Effective leadership skills
Effectively coaches and delivers constructive feedback
Demonstrated analytical skills
Excellent interpretation of complex statistical data
Demonstrated problem solving skills
Ability to simultaneously handle multiple priorities
Assumes personal responsibility for actions
Demonstrated ability to maintain confidential information
Demonstrates a high level of accuracy, even under pressure
Possesses flexibility to work in a fast paced, dynamic environment
Maintains a high degree of professionalism
Demonstrated time management and priority setting skills
Excellent collaboration and team building skills
Friendly and service-oriented
Performs work independently with minimal supervision
Demonstrates a high commitment to quality
Driver's License Required

Responsibilities

Program Oversight & Delivery: As a key contributor to the Employee Programs & Services team, the Senior Specialist leads the strategic management and execution of high-impact early career and technical leadership development initiatives. This role is instrumental in fostering a culture of growth and career ownership across the organization. With a strong emphasis on leadership development and a deep understanding of core business operations, the Senior Specialist ensures that programs, activities, and events are thoughtfully aligned with both employee aspirations and enterprise priorities. The role also drives continuous improvement by creating and implementing program enhancements that reflect evolving organizational culture and strategic direction.
Program Administration: Leads the coordination, facilitation, and administration of flagship development programs including: Leadership Development Program (LDP), Tools for Employees Advancing into Management (TEAM), Leadership Academy for Supervisors (LAS), Tuition Aid, National College Credit Recommendation Service (NCCRS), Power Technology Certificate Program (PTI Transmission), Distribution System Engineering Certificate Program, Comprehensive Project Management (CPM), and Project Risk Management (PRM). Ensures seamless day-to-day operations of these programs, maintaining high standards of delivery and participant engagement.
Tuition Aid & Educational Services: Handles Tuition Aid Administration activities to include the processing of applications and reimbursements, reporting, and program presentations. Promote awareness of program offerings and align program participation with the companys commitment to workforce education and advancement.
Design & Facilitation: Design and deliver engaging presentations, seminars, and workshops that cultivate career growth and leadership readiness across the organization. These learning experiences are tailored to empower employees with the skills and information needed to navigate their professional journeys and prepare for future leadership roles.
Stakeholder Engagement: Develops and fosters strong partnerships across all employee levels to provide consistent support, expert guidance, and strategic counsel. This role serves as a trusted advisor, helping employees, managers, and mentors navigate development opportunities, align with organizational goals, and foster a culture of continuous learning and leadership growth.
Support Partner: Collaborate with Learning & Inclusion teams to support enterprise-wide development initiatives, including the Business Academy.
Supervision & Coaching: Serve as a Leadership Development Program (LDP) Supervisor, providing direct oversight and developmental support to program participants. Act as the central liaison between LDP Associates, their assignment managers, mentors, and the LDP Committeeensuring seamless communication, alignment of expectations, and a cohesive developmental experience.
Vendor & Contractor Management: Serves as a corporate liaison to external customers, contractors and vendors, in order to provide educational service program support (i.e. Tuition Aid, NCCRS, PTI, etc.).
Safety & Compliance Leadership: Ensures compliance with the Companys safety, health, environmental, and Workplace Inclusion programs.

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