Sr. Service Account Manager
About The Position
To be considered an applicant for this position you must complete the entire online application. This process should take between 10 and 15 minutes to complete. Thanks for considering a career opportunity at Chamberlin Roofing and Waterproofing. The SSAM will be the primary contact in the entire estimating process on content and scope of each estimate they produce. SSAM will be responsible for his team of SAM's, RPE, and SA-T. They are the SSAM's direct reports. Their sales, activity, etc. are the SSAM's direct responsibility to monitor and grow the team (customer share). As the SSAM they will be responsible for contract scope verification, client relationship and overall project engagement from start to finish. This includes coordinating and leading client education and client meetings. Must have a specific understanding of construction process for new construction and remedial projects within the scope of work (codes, wind uplift pressures, thermal and moisture intrusion, materials, and methods, etc.) The SSAM will be responsible for sales of remedial work of $150k jobs and greater.
Requirements
- Must meet all requirements of SAM
- Ability to interpret, understand and train others on construction documents
- Understand specific construction items (as listed in Job Description)
- Exceptional written and oral communication skills
- Problem solving and dispute resolution skills
- Strong work ethic/self-starter
- Advanced negotiation and relationship building skills (has current client base)
- Career ambition to move up within Chamberlin
- Strong time management skills (able to help manage employees and projects)
- Must have a valid driver's license
- Must be authorized to work in the United States
- Must be able to climb scaffolding, stairs, ladders (standing, stooping bending, lifting, etc.)
- Must be able to lift 50lbs(including set up ladders) and work in inclement weather conditions
- Estimating software proficiency
- Microsoft office
- English speaking
- If applicant does not have a four-year degree, they must have a minimum of ten (10) years construction experience with at least five (5) years of estimating experience
Nice To Haves
- bilingual preferred
Responsibilities
- field observations and inspections
- onscreen estimating
- proposal writing
- detail review
- client interactions
- change order management
- association involvement (on committees within associations)
- contract scope verification
- client relationship and overall project engagement from start to finish
- coordinating and leading client education and client meetings
- responsible for sales of remedial work of $150k jobs and greater
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Specialty Trade Contractors
Number of Employees
251-500 employees
