Sr. Account Manager

Steve Madden•New York, NY

7h•$90,000 - $100,000•Onsite

About The Position

The Sr. Account Manager is responsible for managing the business relationship between major account, sales reps, and the company. The responsibilities described below are considered essential functions of the role. This position is based in NYC and requires working on-site five days per week.

Requirements

Ability to perform complex verbal and written communications face-to-face and in group settings
Work responsibilities occasionally concern confidential and/or sensitive information requiring the use of discretion
Job duties varied, frequently require attention to and/or coordination of concurrent job duties
Ability to work in a multi-task, high pressure environment
Ability to travel as required
Highly organized, detail-oriented and time management skills essential
Strong follow-up and completion skills
Under general direction, examines moderately complex information and/or situations and prepares summary, solves problems for self, complex problems are referred to supervisor
Bachelor’s degree or equivalent experience.
Minimum of 5 years in fashion or related industry
Proficient in Microsoft Office Suite, especially word and Excel, Joor and Nu Order
Excellent interpersonal, problem-solving, and organizational skills.

Responsibilities

Specific focus on all off-price and club apparel accounts
Analyze customer business opportunities
Maintains and builds relationships with key decision makers
Handle all daily communication both internal and external
Responsible for closing ATS deals weekly and strategizing to move inventory
Collaborate with planning on monthly goals and yearly forecasting
Communications with all levels of customer service/ production/design
Review sales performance to help in future line development
Provide consumer insights and product needs in advance of the season
Collaborate with production team to review costing, customer deliveries & ensure margin goals are met
Ensure efficiency within off-price sample and fitting processes
Managing all top of production samples and sending necessary requirements to customers & tracking approvals
Providing samples to customers as needed for style outs and selections review
Support Sample trafficking external and internal
Conduct line presentations and meeting with key customers
Support sales team with all needed tasks
Perform Account Associate duties as needed
Able to manage multiple projects and deadlines with support and resources as needed
Maintain a merchandised showroom
Excels at internal and external communications to drive business decisions
Able to manage multiple projects and deadlines with support and resources as needed
Perform other duties and special projects as assigned