Sr. Scrum Master

Accuity

1d•Remote

About The Position

Accuity partners with hospitals and health systems through a technology-enabled, physician-led model that improves clinical documentation integrity, coding accuracy, reimbursement optimization, and quality outcomes. The Senior Scrum Master will serve as a key Agile leader supporting Accuity Healthcare’s AI and clinical documentation improvement (CDI) initiatives. This role partners closely with Product Owners, data scientists, AI engineers, and clinical stakeholders to drive effective Agile execution and continuous improvement. This individual will act as both a hands-on Scrum Master for delivery teams and an Agile coach across the organization. The role is responsible for improving Agile maturity, strengthening business and technical collaboration, and ensuring consistent, predictable delivery of high-value solutions that enhance revenue cycle performance and clinical documentation accuracy.

Requirements

Bachelor’s degree in Business, Information Technology, Healthcare, or a related field
5–8+ years of experience as a Scrum Master in Agile environments, including experience supporting multiple teams
Proven experience facilitating Agile ceremonies and improving team delivery performance
Strong understanding of Agile frameworks (Scrum, Kanban) and software development lifecycle
Experience with Agile tools such as Jira
Strong Agile coaching and servant leadership mindset
Excellent facilitation, communication, and conflict resolution skills
Ability to influence without authority across technical and business stakeholders
Data-driven approach to improving delivery performance
Strategic thinking with the ability to drive organizational change
Mentorship and leadership capabilities

Nice To Haves

Experience in healthcare technology, including:
Clinical Documentation Improvement (CDI)
Revenue cycle management or medical coding
EHR workflows and clinical systems
Experience working with data science or AI/ML teams
Scrum certifications such as CSM, PSM, or equivalent
Experience leading Agile transformations or maturity improvements

Responsibilities

Facilitate all Scrum ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives to ensure effective execution and continuous improvement
Ensure adherence to Agile/Scrum principles and promote best practices across teams
Partner with Product Owners to improve backlog health, refinement practices, and Definition of Ready/Done
Drive improved intake processes and strengthen collaboration between business stakeholders and delivery teams
Identify, manage, and remove impediments impacting team progress, escalating when necessary
Enable teams to become more self-organizing, accountable, and outcome-driven
Act as an Agile coach to multiple teams, helping evolve Agile maturity across the organization
Mentor and develop other Scrum Masters, establishing standards and best practices
Lead initiatives to improve: Requirements intake and refinement processes Stakeholder engagement and business alignment Cross-team coordination and dependency management
Promote a culture of continuous improvement, transparency, and accountability across teams
Contribute to building an Agile Center of Excellence (CoE), including frameworks, templates, and playbooks
Own and track delivery metrics such as velocity, predictability, cycle time, and throughput
Partner with Product Owners to define and communicate broader outcome-based metrics
Use data-driven insights to identify bottlenecks and drive process improvements
Ensure visibility into team performance and progress through dashboards and reporting
Serve as a key liaison between Product, Engineering, and clinical stakeholders
Support Product Owners in optimizing stakeholder communication and alignment
Foster strong partnerships between technical teams and clinical/business leadership
Ensure alignment of delivery with organizational priorities and regulatory considerations