Sr. Salesforce Developer

Concora Credit Inc.•Akron, OH

About The Position

As a Sr. Salesforce Developer, you’ll help drive Concora Credit’s Mission to enable customers to Do More with Credit – every single day. The impact you’ll have at Concora Credit: We are seeking a highly skilled Senior Salesforce Developer to strengthen our digital marketing and customer servicing communications across multiple channels. The ideal candidate will have proven experience designing and delivering scalable, data-driven customer journeys using Salesforce Marketing Cloud. Our developers are forward and innovative thinkers, with a strong background of working collaboratively in cross-functional teams. The ability to thrive within our Agile framework, combined with a commitment to continuous improvement, is essential. Practical real-world experience at analyzing current business processes, creating detailed solution documents, coupled with the ability to share and learn from your teammates, is key to success. We hire people, not positions. That's because, at Concora Credit, we put people first, including our customers, partners, and Team Members. Concora Credit is guided by a single purpose: to help non-prime customers do more with credit. Today, we have helped millions of customers access credit. Our industry leadership, resilience, and willingness to adapt ensure we can help our partners responsibly say yes to millions more. As a company grounded in entrepreneurship, we're looking to expand our team and are looking for people who foster innovation, strive to make an impact, and want to Do More! We’re an established company with over 20 years of experience, but now we’re taking things to the next level. We're seeking someone who wants to impact the business and play a pivotal role in leading the charge for change.

Requirements

5+ years of experience as a Salesforce Marketing Cloud Developer, supporting enterprise-scale environments.
5+ years of deep, hands-on expertise with Journey Builder, Content Builder, Automation Studio, and Email Studio, including complex, multi-channel journeys.
3+ years of experience leading or owning end-to-end Salesforce Marketing Cloud implementations, from requirements through deployment and optimization.
2+ years of advanced experience developing dynamic, personalized solutions using AMPscript, SSJS, SQL, and Marketing Cloud Connect, following best practices.
Strong understanding of SFMC data modeling, API integrations, and cross-cloud architecture.
Demonstrated ability to design scalable, enterprise-grade marketing automation solutions.
Strong communication and collaboration skills, with the ability to discuss technical topics with a non-technical audience.
Bachelor’s degree in computer science, information technology, or related field preferred

Nice To Haves

Salesforce Marketing Cloud certifications (Developer, Consultant, Email Specialist).
Salesforce Developer Certification (Platform Developer I or II).
Experience with Service/Financial Services Cloud.
Experience working in Agile/Scrum environments using tools such as Jira, ADO, and Confluence, with demonstrated collaboration across cross-functional teams.
Experience in the financial services or servicing operations sectors is desirable.

Responsibilities

Deliver high-quality technical solutions that drive full utilization of the Salesforce Marketing Cloud platform.
Design, develop, and maintain scalable, end-to-end technical solutions using the Marketing Cloud suite of products.
Collaborate with business and technical stakeholders to define campaign requirements and translate them into well-designed, scalable technical solutions.
Develop and maintain custom solutions leveraging AMPscript, SSJS, and Guide Template Language to enable personalization, dynamic content, and advanced automation.
Write and optimize SQL queries for audience segmentation, data extraction, and targeting; ensure the integrity and performance of the Marketing Cloud contact data model.
Integrate Marketing Cloud with external systems using REST and SOAP APIs to support data synchronization, campaign automation, and personalized experiences.
Maintain and document technical processes, data flows, and communication automation procedures to ensure consistency and scalability.
Create Marketing Cloud reporting and analytics tools to monitor campaign performance, track key metrics, and generate actionable insights.
Design and deliver dashboards and reports to stakeholders, enabling data-driven decision-making and continuous optimization of marketing and servicing strategies.
Stay current with Salesforce Marketing Cloud product updates, enhancements, and best practices; proactively recommend platform improvements.
Partner with peers to exchange best practices and contribute to the continuous improvement of team processes.
These duties must be performed with or without reasonable accommodation.

Benefits

Medical, Dental and Vision insurance for you and your family
Relax and recharge with Paid Time Off (PTO)
6 company-observed paid holidays, plus 3 paid floating holidays
401k (after 90 days) plus employer match up to 4%
Pet Insurance for your furry family members
Wellness perks including onsite fitness equipment at both locations, EAP, and access to the Headspace App
We invest in your future through Tuition Reimbursement
Save on taxes with Flexible Spending Accounts
Peace of mind with Life and AD&D Insurance
Protect yourself with company-paid Long-Term Disability and voluntary Short-Term Disability