Sr. Salesforce Administrator

Zone & Co

4h • Remote

About The Position

Are you a Salesforce pro who loves solving complex problems and creating seamless user experiences? We’re looking for a Senior Salesforce Administrator to lead the evolution of our Salesforce platform and help drive business success.
Reporting to the Director of Revenue Applications, you’ll be the go-to expert for everything Salesforce—managing, optimizing, and scaling our environment while ensuring it truly empowers our teams. You’ll take the lead on translating business needs into smart, user-focused solutions, while continuously improving our platform through innovation, governance, and best practices.
If you thrive in a collaborative, fast-moving environment and enjoy turning technical challenges into opportunities for impact, this role is for you.

Requirements

• 5+ years of hands-on Salesforce Administration experience
• Strong knowledge of Sales Cloud, Service Cloud, and CPQ
• Salesforce Administrator Certification required; Advanced Admin or Platform App Builder preferred
• Experience with configuration changes, DevOps, and release management
• Proven ability to design scalable, user-focused Salesforce solutions
• Strong experience in requirements gathering, solution design, and technical documentation
• Knowledge of change management and governance best practices
• Excellent data management and optimization skills

Nice To Haves

• Proactive, solution-oriented, and always looking to improve
• Exceptional relationship-building and communication skills
• Comfortable collaborating with stakeholders at all levels
• Passionate about helping users succeed and driving adoption

Responsibilities

• Own & Optimize Our Salesforce Platform
• Lead platform management and maintenance to ensure peak performance
• Drive the Salesforce roadmap, identifying opportunities for innovation
• Evaluate underused features and propose solutions to maximize value
• Conduct regular system health checks, security reviews, and release updates
• Empower Users
• Manage user setup, licenses, roles, and permissions
• Support end users through training, troubleshooting, and ongoing guidance
• Boost user adoption and ensure a smooth, intuitive experience for all teams
• Communicate platform changes clearly to stakeholders at every level
• Customize & Innovate
• Configure Salesforce solutions including Flows, dashboards, page layouts, apps, and more
• Apply knowledge of triggers and Apex when needed
• Design scalable, best-practice solutions that meet business needs
• Document processes and solutions for easy reference and continuity
• Drive Data Quality & Governance
• Maintain high-quality Salesforce data through rules, automation, and best practices
• Lead change management and ensure compliance with governance processes
• Integrate & Collaborate
• Manage integrations and relationships with third-party applications like ZoomInfo, Sales Navigator, 6Sense, G2, HighSpot, and more
• Partner closely with stakeholders across the organization to translate business goals into technical solutions

Benefits

• At Zone, our benefits are designed to enrich your life beyond the workplace. Recognizing that work is just a fraction of your overall life experience, we are dedicated to providing robust support. As a fully remote company, we prioritize flexibility and balance. Explore our comprehensive list of benefits at Zoneandco.com.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed