Salesforce Administrator

Crunchtime • Boston, MA

4d

About The Position

As the Crunchtime Salesforce Administrator, you’ll own the management, optimization, and scalability of our Salesforce environment. You’ll play a key role in supporting go-to-market teams by streamlining processes, improving data integrity, and building solutions that enable performance and decision-making at scale. You’ll be both a strategic thinker and hands-on problem solver who thrives in a high-growth, fast-paced setting.

Requirements

• 6+ years of experience as a Salesforce Administrator, ideally in a SaaS or B2B environment
• Salesforce Administrator Certification required; Advanced Admin or other certifications a plus
• Strong understanding of Sales Cloud, user management, roles/profiles, and platform automation
• Proven experience managing integrations with tools like Gong, ZoomInfo, ChiliPiper, CPQ platforms, and others
• Ability to gather requirements from stakeholders, design technical solutions, and communicate clearly with non-technical users
• Proficiency in data management tools such as Data Loader, DemandTools, or similar and with automation tools such as Zapier, Plauti, or similar.
• Comfortable working cross-functionally with sales, marketing, customer success, and finance teams
• Strong analytical, organizational, and problem-solving skills
• Experience in a high-growth, agile environment preferred

Responsibilities

• Serve as the Salesforce administrator supporting the Revenue organization, overseeing day-to-day platform configuration, user setup, permissioning, and data governance
• Partner with Sales, Marketing, Customer Success, and RevOps to translate business requirements into scalable Salesforce solutions
• Design, build, and maintain custom objects, flows, validation rules, automation (Flows/Process Builder), and page layouts
• Ensure data accuracy through regular audits, deduplication, and automation of data hygiene processes
• Manage and optimize integrations with other systems in the tech stack (e.g., Gong, ZoomInfo, Lusha, ChiliPiper, Datalane, Highspot, Maxio, Spiff, etc…)
• Maintain system documentation, workflows, and training materials for end users
• Troubleshoot and resolve issues related to performance, data integrity, and process gaps
• Support reporting and dashboard development for sales forecasting, pipeline, and key performance metrics
• Act as a project lead for Salesforce-related initiatives and manage relationships with external consultants when needed
• Stay current on Salesforce releases and best practices, and proactively suggest enhancements

Benefits

• Competitive pay
• Flexible PTO
• Paid company holidays
• Yearly team off-sites
• Medical, dental, and vision benefits (FSA, HSA & HRA options)
• Basic & Voluntary Life Insurance
• 401k employer match
• Wellness benefits
• Commuter benefits
• Work in an open environment on solutions that are reshaping the way businesses operate
• Fun team events
• Ability to have a big impact
• 10 weeks of paid parental leave
• Fitness reimbursement
• Learning & development funds

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed