About The Position
GIA is an AI SaaS product in a product-led sales (PLS) motion. The Senior Sales Engineer is the technical and product expert in the sales cycle—owning discovery, demos, technical validation, security/compliance questions, and proof-of-value (POV) execution. You will help customers confidently adopt GIA, accelerate time-to-close, and ensure a smooth handoff to Customer Success.
Requirements
- 6–10+ years in Sales Engineering / Solutions Consulting / Pre-Sales for B2B SaaS (mid-market + enterprise)
- Strong ability to run technical discovery and translate needs into solutions
- Experience navigating enterprise IT/security requirements (SSO/SAML, SCIM, SOC 2, privacy)
- Excellent communication: can explain complex technical topics to both execs and practitioners
- Comfortable operating in ambiguity and building repeatable processes in a fast-moving environment
Nice To Haves
- Experience with AI/LLM products, agents, RAG, knowledge bases, or workflow automation platforms
- Familiarity with HR tech / legal tech / compliance workflows and stakeholders
- Experience with APIs, webhooks, integrations, and light scripting (Python/JS) for demos/POVs
- Experience supporting PLS motions (PQL-led sales assists + enterprise expansion)
Responsibilities
- Technical discovery & solution design
- Lead technical discovery with prospects and customers: workflows, integrations, data flows, user roles, and success criteria
- Translate customer requirements into a clear solution approach and implementation plan
- Identify blockers early (security, IT, data/privacy, legal/compliance) and drive resolution
- Demos, POVs, and technical validation
- Deliver compelling demos tailored to HR/legal/compliance use cases and buyer personas
- Own POVs/pilots: scope, timeline, success metrics, configuration, and final readout
- Build lightweight prototype configurations, templates, or workflows to prove value quickly
- Security, privacy, and enterprise readiness
- Act as the technical lead for vendor assessments: SOC 2, data privacy, retention, access controls, audit logs, encryption, SSO/SAML, SCIM
- Create and maintain technical documentation for sales: security one-pagers, architecture diagrams, FAQs
- Partner with internal Security/Legal teams to streamline responses and build reusable artifacts
- Product feedback loop & field enablement
- Capture and synthesize voice-of-customer feedback to inform roadmap and packaging
- Enable Sales and CS: demo scripts, competitive positioning, technical objection handling, POV playbooks
- Contribute to scalable assets: demo environments, sample data sets, repeatable configurations
- Cross-functional collaboration
- Partner closely with AEs on account strategy, mutual action plans, and executive storytelling
- Coordinate with Product/Engineering on escalations and customer-specific needs without derailing roadmap
- Support smooth handoffs to CS/Implementation with clear success criteria and technical context
Benefits
- G-P values its employees and offers excellent benefits and perks including generous paid parental leave, flexible time off, spending accounts, medical insurance, dental insurance, vision insurance, sabbatical after 5 years and more.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
