Sr. Revenue Operations Manager

Eightfold, Inc.•Santa Clara, CA

38d•Hybrid

About The Position

The Revenue Operations team is seeking an experienced Sr. Revenue Operations Manager to join our growing organization. This role plays a pivotal role in defining, streamlining, and executing the annual go-to-market (GTM) planning process across the company. We are looking for a highly strategic and operational leader who thrives at the intersection of planning, analysis, and execution; while also bringing structure to complex cross-functional initiatives that accelerate our ability to scale. This is a highly visible and collaborative role where you will partner closely with Sales, Sales Engineering, Customer Success, Alliances, Marketing, Finance, and Product teams to translate company strategy into actionable plans that drive growth.

Requirements

Strategic + Execution Mindset: You love combining strategy with execution and rolling up your sleeves to bring plans to life.
Self-starter who excels at turning high-level ideas into actionable plans, even when the path forward isn't clearly defined.
Cross-Functional Experience: Proven ability to partner with senior leaders across Sales, Marketing, Finance, Product, Customer Success, and Operations.
Program Management Skills: Skilled at structuring programs, managing complex dependencies, and driving accountability.
Analytical Rigor: Strong quantitative and qualitative analysis skills; able to translate data into insights and action.
Operational Excellence: Passion for building scalable processes and infrastructure that enable GTM success.
Growth Mindset: A "builder at heart" with a passion for technology and the operational components required to help us scale Eightfold.

Responsibilities

Lead the design, assignment, and maintenance of sales territories based on account data, opportunity size, and rep capacity.
Collaborate with sales leadership to define and implement territory rules of engagement and account assignment policies.
Proactively identify and recommend adjustments to territory design and sales coverage models based on performance data and market shifts.
Provide support on annual GTM planning and coordinate efforts with cross-functional teams, including but not limited to:
Sales capacity planning
Quota assignments
GTM architecture
GTM policy documentation (i.e. Rules of Engagement)
Ideal Customer Profile (ICP)
Qualification Criteria
Build and maintain a repeatable, scalable playbook for annual planning and cross-functional execution.
Conduct research and analysis on revenue performance, customer trends, market dynamics, and competitive landscape.
Use analytics and data intuition to deliver insights and actionable recommendations that drive improved net retention, sales productivity, and GTM efficiency.
Present findings in a clear, compelling way to both technical and non-technical stakeholders.
Act as a connector and challenger across GTM, Finance, and Product teams to ensure alignment on goals, resources, and timelines.
Proactively identify risks and roadblocks, and lead joint problem-solving sessions to keep programs on track.
Optimize GTM processes, tools, and infrastructure to support scalable growth.
Drive initiatives that improve sales productivity, streamline core workflows, and enhance operational excellence.