Sr. Coordinator, Revenue Operations

Weil, Gotshal & Manges LLP•New York, NY

About The Position

Weil seeks the best and brightest talent to join our Administrative Staff team. Our employees are the future of Weil so we invest in their training and development. Our environment embraces and encourages positive-minded professionals who seek to be challenged and acquire knowledge and skills in an atmosphere built on teamwork. Highly skilled and knowledgeable Administrative Staff assist our attorneys in successfully meeting and exceeding client needs and are vital to the overall success of the Firm. Job Description The Sr. Revenue Coordinator performs full-cycle revenue operations for an assigned group of Weil Billing Partners. Responsibilities include monitoring and following up on unbilled inventory (WIP) and the preparation of invoices, along with monitoring accounts receivable and following up on past-due collections. The Sr. Revenue Coordinator supports the achievement of the Firm’s monthly/quarterly/annual revenue targets and other departmental goals, while ensuring compliance with Weil billing and collections policies, and client guidelines. The Sr. Revenue Coordinator will work independently, mentor junior staff, and handle matters of varying complexity across all areas of the revenue cycle, on behalf of their assigned partners.

Requirements

4+ years revenue operations experience, primarily Billing, in a law firm or professional services environment.
Experience with Elite 3e Financial System a plus.
Experience with e-billing hub and e-billing platforms, such as; Collaborati, Legal X, Tymetrix, Legal Exchange, Counselink, Sergenti Tracker also a plus.
Technical Skills: Proficiency in MS Office, including advanced Excel and Word.
Strong math and numeracy skills.
Solid business acumen, and ability to act as a trusted advisor.
Exhibits strong judgment, critical thinking capabilities, and effective problem solving.
Developing capabilities in reporting/data analysis.
An effective communicator, serves as a point of escalation and someone who can provide guidance to junior team members.
Excellent follow up skills.
Takes the initiative, is self-motivated, and sets a positive example.

Responsibilities

Provide high quality support to assigned Billing Partners and act as a trusted advisor in all aspects of the revenue cycle (Billing & Collections).
Monitor and follow up on unbilled inventory (WIP) and accounts receivable (AR).
Track and forecast monthly billings and collections based on feedback from assigned Partners and clients.
Review proforma’s prior to distribution to Billing Partners to ensure accuracy and compliance with guidelines and agreed billing arrangements.
Responsible for drafting/editing invoices based on mark-up’s/instructions, including:
Write-off processing: Obtain and document approvals in accordance with firm policies and procedures.
Time/cost transfer: Investigate appropriateness of billable entries.
Time entry narrative changes: Additions, corrections, and deletions.
Prepare draft and final invoices .
Document distribution to clients before posting in the Firm’s financial system.
File all relevant backup documentation under each invoice when posting.
Track and report on the status of bills that are electronically submitted.
Troubleshoot issues and work to address rejections causing delays.
Proactively communicate changes in client policies to timekeepers.
Monitor unallocated cash receipts and on-account funds on assigned client matters.
Facilitate timely decisions to apply funds, or refund to clients.
Complete monthly billing and collections forecasts within 3e, and other monthly reporting assignments in a timely manner.
Respond quickly and accurately to all billing related requests and inquiries.
Assist with the development, testing, and documentation of new processes and software relating to revenue operations.
Work closely with Manager and Department Leadership to devise plans for collections follow-up, and initiate direct contact with clients.
Review partially paid invoices, research and summarize the reasons for the partial payment, and prepare a plan of action for the Billing Partner.
Assist with the mentoring and development of junior staff members.
Ad Hoc projects and any additional responsibilities as required by management.