The Senior Business Analyst will play a key role in advancing the Revenue Operations team's goal of transforming the way we enable our internal teams to leverage systems at ZipRecruiter. The Analyst will be responsible for providing thought leadership and implementing best industry-wide practices to our Salesforce platform. The Analyst will be expected to work to understand business needs, capture project requirements, and collaborate/communicate with stakeholders to support the development and implementation of enablement technology. This hands-on role requires a deep understanding of the Salesforce platform combined with the ability to leverage data for practical business insights. In this capacity, the Analyst will create a balance between the Product Owners and Technical Product Managers. The Analyst will be responsible for sprint status reporting including JIRA dashboard creation, updating, and monitoring, and may be required to complete Salesforce-related tasks as needed for the completion of committed user stories in each sprint.