Sr. Recruiting Operations Specialist

Mysten Labs

2d•Remote

About The Position

Mysten Labs believes that decentralized and open protocols are the bedrock of the internet of value. This is why at Mysten Labs, we are creating foundational infrastructure to accelerate the adoption of decentralized protocols based on blockchain technologies. The Role As a Recruiting Operations Specialist at Mysten Labs, you will be a highly impactful contributor responsible for building, running, and continuously improving the operational foundation of our recruiting function. This role goes well beyond interview scheduling. You’ll own recruiting workflows, systems, data, and tooling, while remaining hands-on in execution. You will partner closely with recruiters, hiring managers, and People Ops to ensure hiring is efficient, data-driven, and delivers an exceptional candidate experience as Mysten scales. This role is ideal for someone who enjoys being deep in the details, thrives in ambiguity, and wants to grow as a senior IC in recruiting and people operations.

Requirements

4+ years of experience in recruiting coordination, recruiting operations, HR operations, or a similar role
Strong interest in Recruiting Operations as a long-term career path
Highly organized with exceptional attention to detail
Comfortable managing multiple priorities in a fast-moving environment
Strong systems and process mindset with the ability to execute independently
Experience working with an ATS (Ashby strongly preferred)
Analytical and comfortable working with recruiting data and reports
Clear, professional communicator (written and verbal)
Curious about technology and excited by AI and automation in recruiting
Collaborative, approachable, and service-oriented

Responsibilities

Own the end-to-end candidate experience across all stages of the hiring lifecycle, from the first interview to the offer stages
Design and continuously improve candidate-facing touchpoints including interview scheduling, prep materials, communications, and follow-ups
Act as the single-threaded IC owner for candidate experience standards, ensuring consistency, clarity, and professionalism across teams and roles
Identify friction points in the candidate journey and implement process or tooling improvements to reduce drop-off and improve satisfaction
Independently manage high-volume and high-complexity interview coordination, including multi-panel, cross-functional, and executive interviews across time zones
Anticipate scheduling challenges and proactively solve for interviewer availability, candidate constraints, and timeline risks
Manage candidate logistics such as NDAs, interview confirmations, travel coordination (when applicable), and real-time issue resolution
Ensure interviews run smoothly and on time, acting as a reliable point of contact for both candidates and internal teams
Implement mechanisms to measure candidate experience (e.g., surveys, response times, drop-off analysis)
Track and analyze candidate experience metrics in partnership with recruiters
Use insights and feedback to inform process improvements and candidate communication standards
Ensure consistency and high quality across recruiting processes while adapting to different teams’ needs
Serve as the primary IC owner and expert for Ashby
Configure and maintain pipelines, interview plans, scorecards, automations, and reporting
Partner with recruiters to optimize workflows and ensure data accuracy and system hygiene
Troubleshoot ATS issues and act as the first line of support for the recruiting team
Produce regular recruiting reports and dashboards (time-to-hire, funnel conversion, interviewer load, etc.)
Maintain clean and reliable recruiting data
Surface insights that help recruiters and leaders make better hiring decisions
Support ad-hoc analysis requests related to hiring performance and planning
Help implement and manage AI-powered tools and automations across recruiting workflows
Experiment with tools that improve scheduling efficiency, candidate experience, and recruiter productivity
Partner with recruiters to responsibly incorporate AI into daily workflows
Contribute as a hands-on IC to recruiting projects such as onboarding improvements, documentation, and tooling rollouts
Partner cross-functionally with People Ops, Finance, Legal, and leadership assistants on hiring workflows