Recruiting Operations Specialist

Carrum Health

3d•$60,000 - $80,000•Remote

About The Position

At Carrum, we are transforming how we pay for, deliver and experience healthcare. If you are passionate about changing healthcare and want to finally get rid of surprise bills, poor quality, and high prices, while thriving in an entrepreneurial, cutting-edge environment, we would love to connect with you. In 2014 Carrum reinvented the Centers of Excellence (COE) category in digital health. Today, 95% of the US population lives within 50 miles of a Carrum COE and our providers rank in the top 10% nationally. Our team’s execution has been recognized by the venture community and we’ve raised more than $96M in aggregate from investors like OMERS, Tiger Global Management and Wildcat Ventures. Our impact has been externally proven in a 2021 RAND Corporation study and featured as a Harvard Business School (HBS) case study. We're looking for a Recruiting Operations Specialist who will play a crucial role in supporting our hiring efforts and ensuring smooth day-to-day recruiting operations. You'll help build and automate our hiring process and have a front row seat to how we use data and AI to shape our recruiting strategy. This is an excellent opportunity for someone passionate about HR and Recruiting, eager to learn, and excited to help support an excellent workplace culture. You will work closely with our Talent Acquisition and People team members to create a seamless experience for candidates and employees alike. The salary range for this role is $60,000 - $80,000 depending on geography and level of experience, plus equity and an annual bonus. This is a full-time, remote position eligible for full benefits.

Requirements

You have a Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent experience)
0–2+ years of experience in HR, recruiting, or administrative roles (internships included)
Excellent organizational and multitasking skills with a keen eye for detail
You are tech-savvy and excited about the prospect of learning new software and helping with an ATS migration
You enjoy solving problems and are eager to propose solutions and new ideas
You are able to handle sensitive and confidential information with professionalism and discretion
Enthusiastic, team-oriented, and eager to learn
Entrepreneurial and resourceful — As a valued member of a close knit, high growth company, we need people who can find creative ways to make a big impact quickly and without much direction.
Experience handling deadlines, keeping many balls in the air, and prioritizing work in a fast-paced, dynamic environment.
Passion for collaborating cross-functionally with sales, operations, client success, data, and product teams to ideate, complete projects, and drive impactful results.

Responsibilities

Play a pivotal role in the migration and implementation of our new Applicant Tracking System (ATS), helping to configure workflows and test new features
Document and update recruiting Standard Operating Procedures (SOPs) to ensure the team runs efficiently and consistently
Audit and maintain candidate data integrity within the system to ensure accurate reporting and compliance
Assist with job postings on various job boards and company career pages, ensuring our employer brand is consistent everywhere
Identify bottlenecks in the recruiting process and propose creative solutions to improve speed and quality
Provide general administrative support to the Talent team, ensuring we are audit-ready and organized at all times
Coordinate complex scheduling of interviews (screening, panels, and debriefs), ensuring a seamless experience for candidates and interviewers
Communicate with candidates regarding interview logistics, status updates, and next steps with a focus on empathy and speed
Troubleshoot scheduling conflicts in real-time, keeping many balls in the air without letting details slip
Support new hire documentation, including generating offer letters and submitting background checks
Act as the guardian of the candidate experience, ensuring every applicant feels valued throughout the process