Sr. Quality Assurance Manager

C.H. Guenther & Son•San Antonio, TX

About The Position

The Regional Manager, Food Safety-Quality Assurance (FSQA) ensures the food safety and quality of product and services provided by the company, managing, coaching and supporting Plant FS-Q Managers for effective implementation of food safety and quality assurance programs of selected company’s food manufacturing locations. This position must be able to demonstrate cross functional interaction, working with operations, sales/marketing, R&D, Sanitation and other departments and cross-regionally to implement strategic and tactical food safety and quality assurance plans for the manufacturing facilities under its purview with a focus on continuous improvement. This position is over multiple plants and will have at least one Quality Assurance Manager reporting to them. This position is also responsible for monitoring and completing written reports, performing audits and designing sample plans for completing product testing.

Requirements

B.S. Biology, Chemistry, Food Science, Engineering, etc.
Valid Driver’s License.
Minimum of five (5) years of management experience including Quality Management Systems and/or Manufacturing experience.
Demonstrated leadership experience and a sense of urgency and the drive to make continuous improvements
Ability to operate at single and multi-site levels from management to “hands on” to accomplish tasks. Must be a “working manager.”
Demonstrated ability to make and act on decisions while balancing speed, food safety, quality and risk.
Strong background in sanitation principles and practices, GFSI approved schemes (SQF, BRC), HACCP, GMPs, Safety and SPC.
Ability to think clearly and in a decisive manner while remaining calm under in pressure situations.
Excellent oral and written communication skills.
Ability to work in a matrix environment and build strong relationships by being transparent, reliable, and accountable.
Strong interpersonal skills backed-up by strong technical knowledge are critical to success in this role.
Must be proficient in Word, Excel, and PowerPoint.
Must have good writing skills and be able to communicate effectively with people at all levels of the company.

Nice To Haves

Prefer experience in a tortilla production environment.

Responsibilities

Ensure individual plant teams are executing expected actions to meet corporate objectives
Manages assigned plant FS-Q managers, and interacts with operations, R&D, and other relevant teams to implement the company’s strategic plan that encompasses all aspects of food safety and quality.
Coaches plant FS-Q managers to ensure they perform according with strategic and the tactical/milestones necessary to achieve operational goals.
Ensures facilities are audit ready all of the time (third party, customer, regulatory, etc.)
Manages key customer QA relationships in conjunction with sales personnel.
Work in partnership with direct manager to comply with platform & enterprise FSQA expectations.
Support and coach Plant FS-Q Managers for administering the department’s budget to ensure proper allocation of resources
Assess and manages plant resources to ensure the QA and Food Safety KPI goals are achieved for the manufacturing plants under its purview.
Ensures the food safety and quality of product and services by assessing compliance with product testing, performing internal assessments and audits of the FS-Q system and product lines, placing defective products on hold and taking corrective action
Insures that all regulatory requirements are met including weights/measures, food safety, product claims, declarations, etc.
Collaborates to standardize when required, QA policies/procedures to improve efficiency and reduce cost.
Identifies and communicates FS- QA technologies to improve quality and reduce costs.
Coaches and develops QA Managers to perform at a constantly exceptional level of performance, including but not limited to the sanitation program, compliance with the GFSI approved scheme audits; and when required acts as the plant’s SQF back-up Practitioner.
Performs other duties including but not limited to handling customer complaints, managing CAPA, Root Cause Analysis, communicating holds and discrepancies with managers and other departments; completing various reports, completing weekly and monthly reports.