Sr. Project Manager

Nextracker•Fremont, CA

21d•$145,000 - $165,000•Hybrid

About The Position

The Sr. Project Manager will be based out of Fremont, CA. In this role, you will ensure safety protocols are followed on project sites and managing projects from procurement to commissioning while providing technical support and maintaining customer satisfaction. Additionally, responsibilities include overseeing project teams, managing project finances, coordinating logistics, and advocating for customer needs within the company. Responsible for your own safety, and shared responsibility for the safety of all NEXTracker staff, contractors, and visitors to your project sites. A good understanding of WHS principles and safety management is required Read, understand, and comply with NEXTracker company policies and procedures Responsible for managing groups of Projects from PO execution through Commissioning and taking ownership of all aspects of your assigned Projects Potential to manage 1 or more direct reports to effectively manage a set of customer portfolios Responsible for overseeing the success and development of any direct reports Provide technical support for NEXTracker customers, ensuring a best-in-class customer experience and providing product and systems expertise to the customer Develop and maintain technical understanding of Nextracker PV solar tracking systems and associated tools Ensure a strong customer care experience and be able to effectively communicate resolutions for customer issues Coordinate the ordering of tools and ensure availability of tools and training for assigned Projects Manage Project P&L including revenue forecasting, invoicing, cash flow and cost management Provide customer field support for installation and quality control, including driving resolution to quality issues by Non-Conformance Report and Construction Deviation Report processes Coordinate and drive the successful on-time delivery of all products needed from PO to delivery, liaising with Design Engineering, Supply, Logistics, freight forwarders and the customers. Establish, measure and report key performance indicators for customer care to drive behavior and performance Play a key role in cross-functional product teams, providing recommendations based on systems integration expertise and customer needs Supports product development, sales, and marketing as requested Acts as the internal customer voice and advocates for the customer within NEXTracker At Nextracker, we are leading in the energy transition, providing the most comprehensive portfolio of intelligent solar tracker and software solutions for solar power plants, as well as strategic services to capture the full value of solar power plants for our customers. Our talented worldwide teams are transforming PV plant performance every day with smart technology, data monitoring and analysis services. For us at Nextracker, sustainability is not just a word. It's a core part of our business, values and our operations. Our sustainability efforts are based on five cornerstones: People, Community, Environment, Innovation, and Integrity. We are creative, collaborative and passionate problem-solvers from diverse backgrounds, driven by our shared mission to provide smart solar and software solutions for our customers and to mitigate climate change for future generations. Nextracker is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Culture is our Passion

Requirements

Minimum 3-5 years of PM experience gained in either energy, construction, mining, or oil & gas fields
Bachelor’s Degree in Mechanical Engineering or equivalent experience required
Strong project management skills and qualifications
Excellent customer service skills
Experience interfacing with supply chain procurement and logistics
Experience in and talent for dealing with customer support and O&M issues
Excellent verbal and written communication skills
Demonstrated leadership capabilities
Passion for solar or renewable energy
Knowledge of PV technology and its applications

Nice To Haves

Hands-on experience with photovoltaic tracking solar systems a plus.

Responsibilities

ensure safety protocols are followed on project sites
managing projects from procurement to commissioning
providing technical support
maintaining customer satisfaction
overseeing project teams
managing project finances
coordinating logistics
advocating for customer needs within the company
managing groups of Projects from PO execution through Commissioning
taking ownership of all aspects of your assigned Projects
managing 1 or more direct reports to effectively manage a set of customer portfolios
overseeing the success and development of any direct reports
providing product and systems expertise to the customer
effectively communicate resolutions for customer issues
Manage Project P&L including revenue forecasting, invoicing, cash flow and cost management
Provide customer field support for installation and quality control
driving resolution to quality issues by Non-Conformance Report and Construction Deviation Report processes
Coordinate and drive the successful on-time delivery of all products needed from PO to delivery, liaising with Design Engineering, Supply, Logistics, freight forwarders and the customers
Establish, measure and report key performance indicators for customer care to drive behavior and performance
providing recommendations based on systems integration expertise and customer needs
Supports product development, sales, and marketing as requested
Acts as the internal customer voice and advocates for the customer within NEXTracker